IT Technician I, Service Desk Salary in the United States
How much does an IT Technician I, Service Desk make in the United States?
As of July 01, 2026, the average salary for an IT Technician I, Service Desk in the United States is $66,511 per year, which breaks down to an hourly rate of $32.
However, an IT Technician I, Service Desk's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $77,507
Majority Range (25th-75th percentile): $59,151 to $72,267
Key Factors That Influence IT Technician I, Service Desk Salaries
An IT Technician I, Service Desk's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects IT Technician I, Service Desk Salaries?
Experience is a primary driver of an IT Technician I, Service Desk's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $66,088
Early Career (1-2 years): $79,376
Mid-Level (2-4 years): $104,824
Senior-Level (5-8 years): $121,884
Expert (over 8 years): $149,870
Levels
Salary
IT Techni... Level IT Technician I, Service Desk
$66,088
Technical... Level IT Technician I, Service Desk
$79,376
Technical... Level IT Technician I, Service Desk
$104,824
Technical... Level IT Technician I, Service Desk
$121,884
Technical... Level IT Technician I, Service Desk
$149,870
$66,0880 yr
$79,376< 2 yrs
$104,8242-4 yrs
$121,8845-8 yrs
$149,870> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do IT Technician I, Service Desk Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract IT Technician I, Service Desks.
For example, consider the average annual salaries in these key locations:
Top Paying Cities for IT Technician I, Service Desks
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $83,891
San Francisco: $82,972
Oakland: $81,224
San Jose, CA$83,891
San Francisco, CA$82,972
Oakland, CA$81,224
New York, NY$76,581
Paramus, NJ$75,649
Queens Village, NY$75,646
Passaic, NJ$75,583
Bergenfield, NJ$75,577
Stamford, CT$75,431
Huntington, NY$75,403
Newark, NJ$74,912
Bridgeport, CT$74,771
Vallejo, CA$74,639
New Brunswick, NJ$74,612
Petaluma, CA$74,573
Middlesex, NJ$74,446
Somerset, NJ$74,400
Santa Cruz, CA$74,313
Boston, MA$73,907
Monterey, CA$73,674
Seattle, WA$73,522
Santa Rosa, CA$73,508
Los Angeles, CA$73,488
Juneau, AK$73,316
Washington, DC$73,242
Orange, CA$73,006
Santa Ana, CA$72,830
Long Beach, CA$72,763
Anaheim, CA$72,750
Anchorage, AK$72,717
Santa Maria, CA$72,517
Everett, WA$72,504
Danbury, CT$72,270
Bremerton, WA$72,178
Tacoma, WA$71,939
New Suffolk, NY$71,937
Sacramento, CA$71,919
Santa Barbara, CA$71,846
Trenton, NJ$71,772
San Diego, CA$71,772
Brockton, MA$71,699
Fairbanks, AK$71,536
Lompoc, CA$71,367
Lowell, MA$71,313
Ventura, CA$71,300
Nashua, NH$71,287
Stockton, CA$71,280
Modesto, CA$70,795
Poughkeepsie, NY$70,648
Olympia, WA$70,522
Kennewick, WA$70,522
New Haven, CT$70,495
Lawrence, MA$70,256
Hartford, CT$70,189
Riverside, CA$70,176
New Bedford, MA$70,110
Richland, WA$70,110
Bakersfield, CA$70,017
San Bernardino, CA$69,990
New Britain, CT$69,983
Atlantic City, NJ$69,983
New London, CT$69,957
Norwich, CT$69,937
Portsmouth, NH$69,923
Boulder, CO$69,782
Portland, OR$69,691
Worcester, MA$69,684
Minneapolis, MN$69,478
Philadelphia, PA$69,385
Honolulu, HI$69,165
Saint Paul, MN$69,133
Vineland, NJ$69,119
Providence, RI$68,926
Chicago, IL$68,733
Bellingham, WA$68,653
Springfield, MA$68,600
Baltimore, MD$68,580
Chico, CA$68,414
Pittsfield, MA$68,234
Manchester, NH$68,108
Spokane, WA$67,815
Denver, CO$67,808
Albany, NY$67,496
Troy, NY$67,469
Nassau, NY$67,398
Schenectady, NY$67,329
Wilmington, DE$67,276
Burlington, VT$67,183
Salem, OR$67,157
Portland, ME$66,950
Yakima, WA$66,884
Rochester, MN$66,678
Reno, NV$66,644
Fresno, CA$66,644
Milwaukee, WI$66,585
Detroit, MI$66,518
Ann Arbor, MI$66,507
Allentown, PA$66,498
Colorado Springs, CO$66,385
Syracuse, NY$66,352
Carson City, NV$66,352
Houston, TX$66,259
Eugene, OR$66,225
Gary, IN$66,146
Springfield, OR$66,092
Bismarck, ND$66,079
Galveston, TX$66,033
Medford, OR$65,933
Fort Collins, CO$65,906
Concord, NH$65,873
Austin, TX$65,853
Mesa, AZ$65,713
Reading, PA$65,707
Phoenix, AZ$65,700
Dallas, TX$65,680
Saint Cloud, MN$65,616
Madison, WI$65,527
Utica, NY$65,347
Rochester, NY$65,241
Des Moines, IA$65,234
Raleigh, NC$65,228
Atlanta, GA$65,128
Battle Creek, MI$65,108
Salt Lake City, UT$65,088
Lancaster, PA$64,988
Harrisburg, PA$64,895
Kansas City, MO$64,829
Champaign, IL$64,815
Kansas City, KS$64,815
Fort Worth, TX$64,809
Columbus, OH$64,797
Boca Raton, FL$64,782
Pittsburgh, PA$64,755
Richmond, VA$64,729
Indianapolis, IN$64,716
Cleveland, OH$64,709
Las Vegas, NV$64,629
Cincinnati, OH$64,629
Petersburg, VA$64,529
Huntsville, AL$64,430
Lansing, MI$64,385
Lebanon, PA$64,376
Pueblo, CO$64,370
Appleton, WI$64,350
Buffalo, NY$64,323
Dayton, OH$64,303
Racine, WI$64,290
Charlotte, NC$64,283
Saint Louis, MO$64,263
York, PA$64,223
Elkhart, IN$64,223
Gastonia, NC$64,211
Billings, MT$64,195
Beaumont, TX$64,177
Lorain, OH$64,164
Benton Harbor, MI$64,150
Toledo, OH$64,137
Binghamton, NY$64,104
Rock Hill, SC$64,097
Rockford, IL$64,064
Springfield, IL$64,037
Elyria, OH$64,031
Fargo, ND$64,031
Flagstaff, AZ$63,984
Fort Lauderdale, FL$63,944
Duluth, MN$63,904
Miami, FL$63,904
Cheyenne, WY$63,858
Grand Forks, ND$63,858
Bangor, ME$63,711
Cedar Rapids, IA$63,638
Durham, NC$63,610
Louisville, KY$63,605
Grand Rapids, MI$63,592
Hialeah, FL$63,585
Casper, WY$63,492
Scranton, PA$63,412
New Orleans, LA$63,392
Virginia Beach, VA$63,385
Akron, OH$63,352
Peoria, IL$63,266
Sarasota, FL$63,252
Nashville, TN$63,206
Omaha, NE$63,206
Green Bay, WI$63,206
Baton Rouge, LA$63,173
Charleston, SC$63,159
Jamestown, NY$63,126
Davenport, IA$63,126
Tucson, AZ$63,093
Saint Petersburg, FL$63,053
Tampa, FL$63,040
Evansville, IN$63,000
Port Arthur, TX$63,000
Bradenton, FL$62,973
Santa Fe, NM$62,853
Orlando, FL$62,734
Clearwater, FL$62,714
Canton, OH$62,574
La Crosse, WI$62,574
Albuquerque, NM$62,534
Newport News, VA$62,527
High Point, NC$62,507
Ogden, UT$62,481
Corpus Christi, TX$62,428
Norfolk, VA$62,388
Laramie, WY$62,388
Rock Island, IL$62,348
Saginaw, MI$62,334
Jacksonville, FL$62,328
Salisbury, NC$62,315
Boise, ID$62,301
Moline, IL$62,268
Fort Myers, FL$62,248
Memphis, TN$62,235
Tulsa, OK$62,201
Waterloo, IA$62,162
Spartanburg, SC$62,095
Lincoln, NE$62,062
Fort Wayne, IN$62,048
Provo, UT$62,042
Cedar Falls, IA$61,962
San Antonio, TX$61,935
Greensboro, NC$61,909
South Bend, IN$61,902
Savannah, GA$61,829
Muskegon, MI$61,802
Birmingham, AL$61,796
Winston Salem, NC$61,763
Lake Charles, LA$61,603
Anderson, IN$61,590
Lexington, KY$61,570
Augusta, GA$61,550
Greenville, SC$61,550
Lima, OH$61,496
Wichita, KS$61,490
Tuscaloosa, AL$61,490
Columbia, SC$61,430
Springfield, OH$61,417
Asheville, NC$61,310
Bloomington, IN$61,264
Knoxville, TN$61,024
Shreveport, LA$61,018
Wilmington, NC$60,931
Roanoke, VA$60,931
Topeka, KS$60,811
Frankfort, KY$60,804
Oklahoma City, OK$60,758
Chillicothe, OH$60,732
Longview, TX$60,725
Melbourne, FL$60,718
Sioux Falls, SD$60,612
Mobile, AL$60,605
Terre Haute, IN$60,579
Altoona, PA$60,539
Amarillo, TX$60,492
Killeen, TX$60,472
Fayetteville, AR$60,419
Chattanooga, TN$60,399
Sioux City, IA$60,339
Idaho Falls, ID$60,326
Lynchburg, VA$60,273
Gainesville, FL$60,186
Portsmouth, OH$60,153
Little Rock, AR$60,140
Lafayette, LA$60,113
Youngstown, OH$60,113
Daytona Beach, FL$60,073
Clarksville, TN$60,066
Pensacola, FL$60,060
Temple, TX$60,055
Hopkinsville, KY$59,860
Erie, PA$59,847
Florence, SC$59,820
Charleston, WV$59,714
Great Falls, MT$59,681
Macon, GA$59,588
Tallahassee, FL$59,581
Fayetteville, NC$59,568
Waco, TX$59,554
Helena, MT$59,508
Pine Bluff, AR$59,482
Vincennes, IN$59,401
Lubbock, TX$59,375
Alamogordo, NM$59,335
Twin Falls, ID$59,275
Rapid City, SD$59,255
Jackson, MS$59,135
Huntington, WV$59,131
Greenville, MS$59,129
Parkersburg, WV$59,061
Montgomery, AL$59,049
Wichita Falls, TX$58,982
Springfield, MO$58,982
Biloxi, MS$58,949
Monroe, LA$58,883
Johnstown, PA$58,836
Sumter, SC$58,809
Columbus, GA$58,803
Pascagoula, MS$58,676
Abilene, TX$58,676
Kingsport, TN$58,503
Albany, GA$58,503
Gulfport, MS$58,483
Alexandria, LA$58,264
Fort Smith, AR$58,098
El Paso, TX$57,918
Las Cruces, NM$57,619
Harlingen, TX$57,450
Pocatello, ID$57,439
Florence, AL$57,353
Brownsville, TX$57,339
Mcallen, TX$57,200
Dothan, AL$57,107
Columbus, MS$56,712
Altus, OK$56,402
Lawton, OK$56,275
Pierre, SD$56,036
What Skills Can Increase an IT Technician I, Service Desk's Salary?
Demanded Skills for the Role:
Troubleshooting (Mentioned in 9.41% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
IT Support (Mentioned in 2.56% Job Postings): Assisting with managing, maintaining, and repairing business technology to ensure all IT functions work seamlessly.
Computer Systems (Mentioned in 1.83% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
See More Skills
Skills
Demand Percentage
Troubleshooting
9.41%
IT Support
2.56%
Computer Systems
1.83%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an IT Technician I, Service Desk's salary.
API: Can increase your salary by up to 8%.
Agile: Can increase your salary by up to 8%.
Project Management: Can increase your salary by up to 8%.
Skill
Salary
Salary % Increase
API
$71,832
8%
Agile
$71,832
8%
Project Management
$71,832
8%
Insight
$71,167
7%
Collaboration
$70,502
6%
Innovation
$70,502
6%
Get Latest Data
IT Technician I, Service Desk Salary by Industry: Top Paying Sectors
For IT Technician I, Service Desk roles, the industry you choose can affect earning potential
by as much as 120% (the gap between the highest and lowest paying industries).
Data shows that the Pharmaceuticals and Biotechnology
sectors offer the strongest compensation, at 50% above the average.
In contrast, IT Technician I, Service Desk positions in Transportation or Retail & Wholesale typically offer lower base pay,
as these industries often view IT Technician I, Service Desk as a support function rather than a direct revenue driver.
The top paying industries for an IT Technician I, Service Desk
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Pharmaceuticals
$99,767
$48.0
50%
Biotechnology
$89,790
$43.0
35%
Financial Services
$86,465
$42.0
30%
Aerospace & Defense
$83,139
$40.0
25%
Software & Networking
$83,139
$40.0
25%
How Education impacts an IT Technician I, Service Desk's Salary?
Your level of education can impact your salary potential.
While many IT Technician I, Service Desks enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for an IT Technician I, Service Desk with a High School Diploma or Technical Certificate is between
$62,982
and $67,883).
IT Technician I, Service Desk Salaries by Degree Level
Typical Education for IT Technician I, Service Desk
No Diploma1.0%
High School20.7%
Associates20.5%
Bachelors51.1%
Masters6.2%
Doctorate0.5%
view as table
Degree Level
% of user with this level of education
No Diploma
1.0%
High School
20.7%
Associates
20.5%
Bachelors
51.1%
Masters
6.2%
Doctorate
0.5%
view as graph
IT Technician I, Service Desk Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how an IT Technician I, Service Desk's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on July 01, 2026
$59,151
Average$66,511/year
$72,267
$4,929
Average$5,543/month
$6,022
$1,138
Average$1,279/week
$1,390
$28
Average$32/hour
$35
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$72,267
$6,022
$1,390
$35
Average
$66,511
$5,543
$1,279
$32
25th Percentile
$59,151
$4,929
$1,138
$28
Salaries of jobs related to IT Technician I, Service Desk
Salaries for an IT Technician I, Service Desk can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $63,246 in 2023
to around $62,309 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of IT Technician I, Service Desk salary trends,
.
Average Annual Salary of IT Technician I, Service Desk Over Time
2022
$???
2023
$63,246
2024
$62,726
2025
$62,309
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$63,246
2024
$62,726
2025
$62,309
2026
View More
2027
View More
Most common benefits for IT Technician I, Service Desk
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for IT Technician I, Service Desk
Here are companies hiring for IT Technician I, Service Desk and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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FAQ about IT Technician I, Service Desk
1. What industry pays the highest salary for IT Technician I, Service Desk?
The Pharmaceuticals industry offers the highest average compensation for IT Technician I, Service Desk roles,
with salaries approximately 50% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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