Customer Support Officer Salary in the United States
How much does a Customer Support Officer make in the United States?
As of August 01, 2026, the average salary for a Customer Support Officer in the United States is $38,950 per year, which breaks down to an hourly rate of $19.
However, a Customer Support Officer's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $41,716
Majority Range (25th-75th percentile): $35,145 to $40,398
Key Factors That Influence Customer Support Officer Salaries
A Customer Support Officer's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
How Experience Level Affects Customer Support Officer Salaries?
Experience is a primary driver of a Customer Support Officer's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here’s how the average salary grows at different career stages:
Entry-Level (less than 1 year): $37,075
Early Career (1-2 years): $38,148
Mid-Level (2-4 years): $38,890
Senior-Level (5-8 years): $39,151
Expert (over 8 years): $39,252
Levels
Salary
Entry Level Customer Support Officer
$37,075
Intermediate Level Customer Support Officer
$38,148
Senior Level Customer Support Officer
$38,890
Specialist Level Customer Support Officer
$39,151
Expert Level Customer Support Officer
$39,252
$37,0750 yr
$38,148< 2 yrs
$38,8902-4 yrs
$39,1515-8 yrs
$39,252> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Customer Support Officer Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Customer Support Officers.
For example, consider the average annual salaries in these key locations:
District of Columbia: $43,125.
California: $42,962.
Massachusetts: $42,389.
District of Columbia$43,125
California$42,962
Massachusetts$42,389
Washington$42,233
New Jersey$42,218
Alaska$42,163
Connecticut$41,626
New York$41,408
Hawaii$40,710
Rhode Island$40,383
Maryland$40,161
Minnesota$39,857
Colorado$39,741
Illinois$39,702
Oregon$39,554
Delaware$39,445
New Hampshire$39,376
Virginia$39,223
Pennsylvania$38,775
Nevada$38,549
North Dakota$38,475
Michigan$38,358
Wisconsin$38,315
Vermont$38,229
Texas$37,992
Maine$37,976
Arizona$37,953
Ohio$37,926
Georgia$37,567
Indiana$37,388
Wyoming$37,353
Utah$37,298
Iowa$37,275
Kansas$37,088
Louisiana$37,034
North Carolina$37,014
Missouri$37,006
Florida$36,854
Montana$36,773
Nebraska$36,695
Kentucky$36,652
South Carolina$36,496
Tennessee$36,399
Idaho$36,360
New Mexico$36,075
Oklahoma$36,013
Alabama$35,783
South Dakota$35,398
Arkansas$35,187
West Virginia$35,074
Mississippi$34,736
Top Paying Cities for Customer Support Officers
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $49,128
San Francisco: $48,590
Oakland: $47,566
San Jose, CA$49,128
San Francisco, CA$48,590
Oakland, CA$47,566
New York, NY$44,847
Paramus, NJ$44,301
Queens Village, NY$44,299
Passaic, NJ$44,262
Bergenfield, NJ$44,259
Stamford, CT$44,173
Huntington, NY$44,157
Newark, NJ$43,869
Bridgeport, CT$43,787
Vallejo, CA$43,710
New Brunswick, NJ$43,694
Petaluma, CA$43,671
Middlesex, NJ$43,597
Somerset, NJ$43,569
Santa Cruz, CA$43,519
Boston, MA$43,281
Monterey, CA$43,144
Seattle, WA$43,055
Santa Rosa, CA$43,047
Los Angeles, CA$43,036
Juneau, AK$42,934
Washington, DC$42,892
Orange, CA$42,753
Santa Ana, CA$42,650
Long Beach, CA$42,611
Anaheim, CA$42,603
Anchorage, AK$42,584
Santa Maria, CA$42,467
Everett, WA$42,459
Danbury, CT$42,322
Bremerton, WA$42,268
Tacoma, WA$42,128
New Suffolk, NY$42,127
Sacramento, CA$42,117
Santa Barbara, CA$42,074
Trenton, NJ$42,031
San Diego, CA$42,031
Brockton, MA$41,988
Fairbanks, AK$41,893
Lompoc, CA$41,793
Lowell, MA$41,762
Ventura, CA$41,754
Nashua, NH$41,747
Stockton, CA$41,743
Modesto, CA$41,458
Poughkeepsie, NY$41,373
Olympia, WA$41,299
Kennewick, WA$41,299
New Haven, CT$41,283
Lawrence, MA$41,143
Hartford, CT$41,104
Riverside, CA$41,096
New Bedford, MA$41,057
Richland, WA$41,057
Bakersfield, CA$41,003
San Bernardino, CA$40,987
New Britain, CT$40,983
Atlantic City, NJ$40,983
New London, CT$40,968
Norwich, CT$40,956
Portsmouth, NH$40,948
Boulder, CO$40,865
Portland, OR$40,812
Worcester, MA$40,808
Minneapolis, MN$40,687
Philadelphia, PA$40,633
Honolulu, HI$40,504
Saint Paul, MN$40,485
Vineland, NJ$40,477
Providence, RI$40,364
Chicago, IL$40,251
Bellingham, WA$40,204
Springfield, MA$40,173
Baltimore, MD$40,161
Chico, CA$40,064
Pittsfield, MA$39,959
Manchester, NH$39,885
Spokane, WA$39,713
Denver, CO$39,709
Albany, NY$39,526
Troy, NY$39,511
Nassau, NY$39,469
Schenectady, NY$39,429
Wilmington, DE$39,398
Burlington, VT$39,343
Salem, OR$39,328
Portland, ME$39,207
Yakima, WA$39,168
Rochester, MN$39,047
Reno, NV$39,028
Fresno, CA$39,028
Milwaukee, WI$38,993
Detroit, MI$38,954
Ann Arbor, MI$38,947
Allentown, PA$38,942
Colorado Springs, CO$38,876
Syracuse, NY$38,856
Carson City, NV$38,856
Houston, TX$38,802
Eugene, OR$38,782
Gary, IN$38,736
Springfield, OR$38,705
Bismarck, ND$38,697
Galveston, TX$38,669
Medford, OR$38,611
Fort Collins, CO$38,595
Concord, NH$38,576
Austin, TX$38,564
Mesa, AZ$38,483
Reading, PA$38,479
Phoenix, AZ$38,475
Dallas, TX$38,463
Saint Cloud, MN$38,426
Madison, WI$38,373
Utica, NY$38,268
Rochester, NY$38,206
Des Moines, IA$38,202
Raleigh, NC$38,198
Atlanta, GA$38,140
Battle Creek, MI$38,128
Salt Lake City, UT$38,116
Lancaster, PA$38,058
Harrisburg, PA$38,003
Kansas City, MO$37,964
Champaign, IL$37,957
Kansas City, KS$37,957
Fort Worth, TX$37,953
Columbus, OH$37,946
Boca Raton, FL$37,937
Pittsburgh, PA$37,922
Richmond, VA$37,906
Indianapolis, IN$37,898
Cleveland, OH$37,894
Las Vegas, NV$37,848
Cincinnati, OH$37,848
Petersburg, VA$37,789
Huntsville, AL$37,731
Lansing, MI$37,705
Lebanon, PA$37,700
Pueblo, CO$37,696
Appleton, WI$37,684
Buffalo, NY$37,668
Dayton, OH$37,657
Racine, WI$37,649
Charlotte, NC$37,645
Saint Louis, MO$37,633
York, PA$37,610
Elkhart, IN$37,610
Gastonia, NC$37,603
Billings, MT$37,593
Beaumont, TX$37,583
Lorain, OH$37,575
Benton Harbor, MI$37,567
Toledo, OH$37,559
Binghamton, NY$37,540
Rock Hill, SC$37,536
Rockford, IL$37,517
Springfield, IL$37,501
Elyria, OH$37,497
Fargo, ND$37,497
Flagstaff, AZ$37,470
Fort Lauderdale, FL$37,446
Duluth, MN$37,423
Miami, FL$37,423
Cheyenne, WY$37,396
Grand Forks, ND$37,396
Bangor, ME$37,310
Cedar Rapids, IA$37,267
Durham, NC$37,251
Louisville, KY$37,248
Grand Rapids, MI$37,240
Hialeah, FL$37,236
Casper, WY$37,182
Scranton, PA$37,135
New Orleans, LA$37,123
Virginia Beach, VA$37,119
Akron, OH$37,100
Peoria, IL$37,049
Sarasota, FL$37,041
Nashville, TN$37,014
Omaha, NE$37,014
Green Bay, WI$37,014
Baton Rouge, LA$36,995
Charleston, SC$36,987
Jamestown, NY$36,967
Davenport, IA$36,967
Tucson, AZ$36,948
Saint Petersburg, FL$36,925
Tampa, FL$36,917
Evansville, IN$36,893
Port Arthur, TX$36,893
Bradenton, FL$36,878
Santa Fe, NM$36,808
Orlando, FL$36,738
Clearwater, FL$36,726
Canton, OH$36,644
La Crosse, WI$36,644
Albuquerque, NM$36,621
Newport News, VA$36,617
High Point, NC$36,605
Ogden, UT$36,590
Corpus Christi, TX$36,558
Norfolk, VA$36,535
Laramie, WY$36,535
Rock Island, IL$36,512
Saginaw, MI$36,504
Jacksonville, FL$36,500
Salisbury, NC$36,492
Boise, ID$36,484
Moline, IL$36,465
Fort Myers, FL$36,453
Memphis, TN$36,445
Tulsa, OK$36,426
Waterloo, IA$36,403
Spartanburg, SC$36,364
Lincoln, NE$36,344
Fort Wayne, IN$36,336
Provo, UT$36,332
Cedar Falls, IA$36,286
San Antonio, TX$36,270
Greensboro, NC$36,255
South Bend, IN$36,251
Savannah, GA$36,208
Muskegon, MI$36,192
Birmingham, AL$36,188
Winston Salem, NC$36,169
Lake Charles, LA$36,075
Anderson, IN$36,068
Lexington, KY$36,056
Augusta, GA$36,044
Greenville, SC$36,044
Lima, OH$36,013
Wichita, KS$36,009
Tuscaloosa, AL$36,009
Columbia, SC$35,974
Springfield, OH$35,966
Asheville, NC$35,904
Bloomington, IN$35,877
Knoxville, TN$35,737
Shreveport, LA$35,733
Wilmington, NC$35,682
Roanoke, VA$35,682
Topeka, KS$35,612
Frankfort, KY$35,608
Oklahoma City, OK$35,581
Chillicothe, OH$35,565
Longview, TX$35,561
Melbourne, FL$35,557
Sioux Falls, SD$35,495
Mobile, AL$35,491
Terre Haute, IN$35,476
Altoona, PA$35,452
Amarillo, TX$35,425
Killeen, TX$35,413
Fayetteville, AR$35,382
Chattanooga, TN$35,370
Sioux City, IA$35,335
Idaho Falls, ID$35,328
Lynchburg, VA$35,296
Gainesville, FL$35,246
Portsmouth, OH$35,226
Little Rock, AR$35,218
Lafayette, LA$35,203
Youngstown, OH$35,203
Daytona Beach, FL$35,180
Clarksville, TN$35,176
Pensacola, FL$35,172
Temple, TX$35,169
Hopkinsville, KY$35,055
Erie, PA$35,047
Florence, SC$35,032
Charleston, WV$34,969
Great Falls, MT$34,950
Macon, GA$34,895
Tallahassee, FL$34,891
Fayetteville, NC$34,884
Waco, TX$34,876
Helena, MT$34,848
Pine Bluff, AR$34,834
Vincennes, IN$34,786
Lubbock, TX$34,771
Alamogordo, NM$34,747
Twin Falls, ID$34,712
Rapid City, SD$34,700
Jackson, MS$34,630
Huntington, WV$34,628
Greenville, MS$34,626
Parkersburg, WV$34,587
Montgomery, AL$34,580
Wichita Falls, TX$34,541
Springfield, MO$34,541
Biloxi, MS$34,521
Monroe, LA$34,482
Johnstown, PA$34,455
Sumter, SC$34,440
Columbus, GA$34,436
Pascagoula, MS$34,362
Abilene, TX$34,362
Kingsport, TN$34,260
Albany, GA$34,260
Gulfport, MS$34,249
Alexandria, LA$34,120
Fort Smith, AR$34,023
El Paso, TX$33,918
Las Cruces, NM$33,742
Harlingen, TX$33,643
Pocatello, ID$33,637
Florence, AL$33,586
Brownsville, TX$33,579
Mcallen, TX$33,497
Dothan, AL$33,442
Columbus, MS$33,211
Altus, OK$33,030
Lawton, OK$32,956
Pierre, SD$32,815
What Skills Can Increase a Customer Support Officer's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 5.22% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
CPR (Mentioned in 2.68% Job Postings): Cardiopulmonary resuscitation (CPR) combines rescue breathing (mouth-to-mouth) and chest compressions to temporarily pump enough blood to the brain until specialized treatment is available.
Direct Patient Care (Mentioned in 1.18% Job Postings): Direct patient care Hands on, face-to-face contact with patients for the purpose of diagnosis, treatment. and monitoring.
See More Skills
Skills
Demand Percentage
Customer Service
5.22%
CPR
2.68%
Direct Patient Care
1.18%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Customer Support Officer's salary.
Analysis: Can increase your salary by up to 23%.
Nuclear Medicine: Can increase your salary by up to 15%.
Direct Patient Care: Can increase your salary by up to 15%.
Skill
Salary
Salary % Increase
Analysis
$47,908
23%
Nuclear Medicine
$44,792
15%
Direct Patient Care
$44,792
15%
Commitment
$43,234
11%
Pediatric
$42,455
9%
Workday
$42,455
9%
Get Latest Data
Customer Support Officer Salary by Industry: Top Paying Sectors
For Customer Support Officer roles, the industry you choose can impact your earning potential
by as much as 40% (the gap between the highest and lowest paying industries).
Data shows that the highest-paying industry, Healthcare,
offers compensation 20% above the average. Conversely,
Customer Support Officer positions in Edu., Gov't. & Nonprofit typically offer lower base pay,
as this sector often view Customer Support Officer as a support function rather than a direct revenue driver.
The top paying industry for a Customer Support Officer
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Healthcare
$46,740
$22.0
20%
Customer Support Officer Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Customer Support Officer's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on August 01, 2026
$35,145
Average$38,950/year
$40,398
$2,929
Average$3,246/month
$3,366
$676
Average$749/week
$777
$17
Average$19/hour
$19
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$40,398
$3,366
$777
$19
Average
$38,950
$3,246
$749
$19
25th Percentile
$35,145
$2,929
$676
$17
Salaries of jobs related to Customer Support Officer
Salaries for a Customer Support Officer can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $65,702 in 2023
to around $64,645 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Customer Support Officer salary trends,
.
Average Annual Salary of Customer Support Officer Over Time
2022
$???
2023
$65,702
2024
$66,326
2025
$64,645
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$65,702
2024
$66,326
2025
$64,645
2026
View More
2027
View More
Most common benefits for Customer Support Officer
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
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Compensation Planning
Common company salaries for Customer Support Officer
Here are companies hiring for Customer Support Officer and their salaries, click below for more details.
N
$97,099/per year
New York Police Department
Edu., Gov't. & Nonprofit
the United States
S
$95,962/per year
State of New York - Metropolitan Transportation Authority
Edu., Gov't. & Nonprofit
the United States
U
$94,615/per year
US Department of Transportation
Edu., Gov't. & Nonprofit
the United States
U
$93,141/per year
US General Services Administration
Edu., Gov't. & Nonprofit
the United States
L
$92,342/per year
Los Angeles County
Edu., Gov't. & Nonprofit
the United States
D
$92,011/per year
Department of Justice - Federal Bureau of Prisons
Edu., Gov't. & Nonprofit
the United States
U
$91,967/per year
US Department of Commerce
Edu., Gov't. & Nonprofit
the United States
U
$91,755/per year
US Department of Energy
Edu., Gov't. & Nonprofit
the United States
F
$91,673/per year
Federal Bureau of Investigation
Edu., Gov't. & Nonprofit
the United States
N
$90,276/per year
Naval Sea Systems Command
Edu., Gov't. & Nonprofit
the United States
T
$88,975/per year
The US Immigration and Customs Enforcement
Edu., Gov't. & Nonprofit
the United States
S
$88,721/per year
San Diego County
Edu., Gov't. & Nonprofit
the United States
T
$88,664/per year
The TTB
Edu., Gov't. & Nonprofit
the United States
L
$87,569/per year
Lutheran Services
Edu., Gov't. & Nonprofit
the United States
M
$85,066/per year
Maryland Inc
Edu., Gov't. & Nonprofit
the United States
S
$83,780/per year
State University of New York
Edu., Gov't. & Nonprofit
the United States
N
$82,969/per year
New York State
Edu., Gov't. & Nonprofit
the United States
P
$82,703/per year
Puerto Rico Department of Education
Edu., Gov't. & Nonprofit
the United States
U
$80,526/per year
US Central Command
Edu., Gov't. & Nonprofit
the United States
H
$80,286/per year
Health and Safety Executive Northern Ireland
Edu., Gov't. & Nonprofit
the United States
A
$79,270/per year
Air Force Reserve
Edu., Gov't. & Nonprofit
the United States
A
$78,505/per year
American Automobile Association (AAA)
Edu., Gov't. & Nonprofit
the United States
S
$76,678/per year
State of Florida - Department of Health
Edu., Gov't. & Nonprofit
the United States
N
$75,183/per year
New York State Department
Edu., Gov't. & Nonprofit
the United States
S
$75,106/per year
State University System of Florida
Edu., Gov't. & Nonprofit
the United States
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FAQ about Customer Support Officer
1. What industry pays the highest salary for Customer Support Officer?
The Healthcare industry offers the highest average compensation for Customer Support Officer roles,
with salaries approximately 20% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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