Client Service Representative II Salary in Fruitland Park, FL

Client Relationship Representative II - Average Salary $74,985

The Client Relationship Representative II pursues relationships with potential new accounts and identifies business opportunities to upsell services/products to current and new businesses. Develops relationships with mid-sized clients to increase revenue. Being a Client Relationship Representative II has detailed knowledge of products and services offered and ensures that products and services consistently meet client needs. Drives retention and growth among customers by understanding their business needs and helping them succeed. In addition, Client Relationship Representative II maintains a cadence of communicating with customers to ensure client satisfaction and promote ongoing contract renewal. Advises internal teams on product and service improvements/suggestions based on client feedback. Provides sales quotes and responds to requests for proposals. Typically requires a bachelor's degree. Typically reports to a manager. Being a Client Relationship Representative II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Client Relationship Representative II typically requires 2-4 years of related experience.

Client Service Representative - Average Salary $42,622

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Client Service Specialist II - Average Salary $60,288

Client Service Specialist II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Being a Client Service Specialist II analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Additionally, Client Service Specialist II uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Client Service Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Client Service Specialist II typically requires 2-4 years of related experience.

Area Client Service Representative - Average Salary $43,473

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Associate Client Service Representative - Average Salary $62,202

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