Click or scroll to view upper level job

Contact Center Specialist I Salary in West Dover, VT

How Much Does a Contact Center Specialist I make?

Contact Center Specialist I made a median salary around $59,550 in April, 2024. The best-paid 25 percent made $69,659 probably that year, while the lowest-paid 25 percent made around $51,263. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary Salary + Bonus Benefits
View as table View as graph
Find Jobs for Contact Center Specialist I
Check out Contact Center Specialist jobs in West Dover, Vermont
Apply Now

Contact Center Member Service Associate

New England Federal Credit Union - Montpelier, VT

Apply Now

Contact Center Member Service Associate

New England Federal Credit Union - South Burlington, VT

Apply Now

Contact Center Engineer - Remote, US

Navient - East Montpelier, VT

Apply Now
Search More Contact Center Specialist Jobs in West Dover, Vermont

Best-Paying Cities for Contact Center Specialist I

The metropolitan areas that pay the highest salary in the Contact Center Specialist I profession are Putney , Westminster Station , Vernon , North Hartland , North Springfield .
Putney, VT $60,784
Westminster Station, VT $60,784
Vernon, VT $60,255
North Hartland, VT $60,196
North Springfield, VT $60,196

Best-Paying States for Contact Center Specialist I

The states and districts that pay Contact Center Specialist I the highest salary are District of Columbia (around $65,364) , California (around $64,777) , New Jersey (around $64,366) , Alaska (around $63,955) , and Massachusetts (around $63,896) .
District of Columbia $65,364
California $64,777
New Jersey $64,366
Alaska $63,955
Massachusetts $63,896

What is the Career Path of Contact Center Specialist I?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Specialist I, the upper level is Inbound Contact Center Supervisor , and then progresses to Inbound Contact Center Senior Supervisor
Besides, Contact Center Specialist I can also turn to other related jobs, including Contact Center Specialist , Contact Center Representative I - Inbound , Contact Center Representative I - Outbound and Contact Center Representative I .

Frequently Asked Questions for Contact Center Specialist I

Q: What is the salary range of Contact Center Specialist I in West Dover, VT?
A: In 2024 , the lowest-paid Contact Center Specialist I in West Dover, VT earned an average annual salary of $51,263 , while the highest-paid made $69,659.
Q: What is the salary for a Contact Center Specialist I in California?
A: Contact Center Specialist I employed in California earned an average salary of $64,777 in 2024.

Average Contact Center Specialist I Pay vs. Other Jobs

Contact Center Specialist I earned an average salary of $59,550 in 2024. Other jobs related to Contact Center Specialist I earned the following average salary in April, 2024. Contact Center Specialist made $51,310 , Contact Center Representative I - Inbound made $36,252 , Contact Center Representative I - Outbound and Contact Center Representative I made $38,455 and $39,271 respectively .

Relevant Jobs of Contact Center Specialist I

Contact Center Specialist - Average Salary $51,310
There is currently no job description for Contact Center Specialist, be the first to submit the job responsibilities for Contact Center Specialist.
Contact Center Representative I - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative I - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative I - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I - Inbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
Contact Center Representative I - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative I - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative I - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
Contact Center Representative I - Average Salary $39,271
Contact Center Representative I makes and receives calls primarily focused on selling and promoting products or services. Responds to customer inquiries using standard scripts, dialogues, or talking points. Being a Contact Center Representative I processes routine requests for information or services and transfers complex requests to support teams. Obtains new orders and closes pending sales for products or services. Additionally, Contact Center Representative I identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
Contact Center Metrics Analyst I - Average Salary $53,490
The Contact Center Metrics Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Metrics Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Metrics Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Metrics Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Metrics Analyst I typically requires 0-2 years of related experience.
Click or scroll to view lower level job