The Print Services Production Manager approves print production priorities and schedules, print specifications, and budgets. Oversees the competitive bid and negotiation process with vendors and suppliers that perform print jobs for direct mail, seasonal promotions, sales collateral, and other printed media. Being a Print Services Production Manager grants final approval on all artwork, copy, formats, mock-ups, and proofs. Advises internal clients on printing projects and recommends cost effective options. In addition, Print Services Production Manager manages relations with vendors and internal clients. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Print Services Production Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Print Services Production Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Print Production Senior Manager develops strategy and manages bidding and negotiation with vendors and suppliers that perform print jobs for direct mail, seasonal promotions, sales collateral, and other printed media. Establishes print production priorities, schedules, and budgets. Being a Print Production Senior Manager advises internal clients on printing projects and recommends cost effective options. Institutes and oversees development, approval, and quality assurance processes for artwork, copy, formats, mock-ups, and proofs. Additionally, Print Production Senior Manager manages relations with vendors and internal clients. Requires a bachelor's degree. Typically reports to a director. The Print Production Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Print Production Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Print Production Manager oversees the competitive bid and negotiation process with vendors and suppliers that perform print jobs for direct mail, seasonal promotions, sales collateral, and other printed media. Approves print production priorities and schedules, print specifications, and budgets. Being a Print Production Manager advises internal clients on printing projects and recommends cost effective options. Grants final approval on all artwork, copy, formats, mock-ups, and proofs. Additionally, Print Production Manager manages relations with vendors and internal clients. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Print Production Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Print Production Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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The Manager of Client Services is responsible for overseeing the delivery of high-quality customer service and support to clients. This role involves managing a team of client service representatives, setting performance goals, and ensuring that client needs are met in a timely and efficient manner. The Manager of Client Services also plays a key role in developing and implementing strategies to improve client satisfaction and retention, as well as identifying opportunities for upselling and cross-selling additional products or services. Additionally, this role involves collaborating with other departments to address client issues and concerns, and providing regular reports and updates to senior management on client service performance and trends. Overall, the Manager of Client Services is responsible for ensuring that clients receive exceptional service and support throughout their entire customer journey.