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As of August 01, 2026, the average salary for a Service Lead in New York is $73,614 per year, which breaks down to an hourly rate of $35.
However, a Service Lead's salary can vary significantly. Here’s a look at the typical salary range:
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Service Lead Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $82,678 | $6,890 | $1,590 | $40 |
| Average | $73,614 | $6,135 | $1,416 | $35 |
| 25th Percentile | $65,864 | $5,489 | $1,267 | $32 |
Thruway Fasteners - Binghamton, NY
PlacidWay - Mexico, NY
Crown Equipment Corporation - Middletown, NY
Lint-X, Inc - Patterson, NY
A Service Lead's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Service Lead's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Client Se... Level Service Lead | $82,528 |
| Client Se... Level Service Lead | $111,607 |
| Service L... Level Service Lead | $68,594 |
| Customer ... Level Service Lead | $81,831 |
| Customer ... Level Service Lead | $107,962 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Service Leads. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Service Lead roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Hospitality & Leisure and Edu., Gov't. & Nonprofit sectors offer the strongest compensation, at 25% above the average. In contrast, Service Lead positions in Insurance or Energy & Utilities typically offer lower base pay, as these industries often view Service Lead as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Hospitality & Leisure | $92,018 | $44.0 | 25% |
| Edu., Gov't. & Nonprofit | $88,337 | $42.0 | 20% |
| Pharmaceuticals | $86,865 | $42.0 | 18% |
| Financial Services | $84,656 | $41.0 | 15% |
| MFG Durable | $82,448 | $40.0 | 12% |
Understanding how a Service Lead's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $82,678 | $6,890 | $1,590 | $40 |
| Average | $73,614 | $6,135 | $1,416 | $35 |
| 25th Percentile | $65,864 | $5,489 | $1,267 | $32 |
Ready to take the next step in your career? Browse thousands of current Service Lead job openings on our job board. Use the search bar below to find your perfect match.
Bass Pro Shops
Utica, NY
Bass Pro Shops | Utica, NY
Bass Pro Shops - - Responsibilities: Provide daily direction to department associates. Coach and motivate staff to promote customer relations. Assist in in... more
3 Days Ago
Thruway Fasteners
North Tonawanda, NY
Thruway Fasteners | North Tonawanda, NY
Job Description. Job Description. T. hruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equip... more
4 Days Ago
TruBlue Home Service Ally
Whitestone, NY
TruBlue Home Service Ally | Whitestone, NY
Job Description. Job Description. Lead Home Service Technician / Handyman. This is a role for a skilled professional who leads by example, brings out the b... more
4 Days Ago
Pep Boys
New Hartford, NY
Pep Boys | New Hartford, NY
Pep Boys - 4475 Commercial Dr [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build t... more
4 Days Ago
Pep Boys
Lindenhurst, NY
Pep Boys | Lindenhurst, NY
Pep Boys - - Responsibilities: Perform advanced Customer Service Advisor duties and model exceptional customer experiences. Serve as a subject matter exper... more
4 Days Ago
PrideStaff
Hicksville, NY
PrideStaff | Hicksville, NY
PrideStaff - - Responsibilities: Serve as a subject matter expert, assisting Customer Service Representatives with questions, processes, and escalations. A... more
4 Days Ago
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