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Product Development Manager manages the staff, resources, and processes required to implement the vision and strategy for new product development and product lifecycle management of existing products. Incorporates research and concept development projects and capabilities with market analysis, industry intelligence, and customer monitoring to support product roadmaps and innovate new products, enhancements, and redesigns. Being a Product Development Manager coordinates with internal stakeholders, including marketing, sales, and manufacturing, to ensure that new and existing products meet development targets and support the organization's financial goals. Develops teams with the knowledge and expertise to fulfill product development objectives. Additionally, Product Development Manager typically requires a bachelor's degree. Typically reports to a director. The Product Development Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Product Development Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Product Complaint Manager manages the team that handles the intake, triage, investigation, and reporting of product complaints. Oversees and reviews investigation findings to ensure the appropriate risk classification is assigned and ensures compliance with regulatory agencies. Being a Product Complaint Manager analyzes data and reviews recommendations and solutions based on the investigation's findings. Performs data analysis on complaint trends to proactively detect signals and provide solutions. Additionally, Product Complaint Manager maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Requires a bachelor's degree. Typically reports to a director. The Product Complaint Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Product Complaint Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes.