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As of August 01, 2026, the average salary for a Customer Excellence Manager in the United States is $114,557 per year, which breaks down to an hourly rate of $55.
However, a Customer Excellence Manager's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Excellence Manager Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $130,051 | $10,838 | $2,501 | $63 |
| Average | $114,557 | $9,546 | $2,203 | $55 |
| 25th Percentile | $101,503 | $8,459 | $1,952 | $49 |
Accenture - Columbus, OH
Impact.com - Columbus, OH
AssetWatch, Inc. - Columbus, OH
Impact.com - Columbus, OH
A Customer Excellence Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Excellence Managers. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Excellence Manager roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Aerospace & Defense sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Excellence Manager positions in Retail & Wholesale or Transportation typically offer lower base pay, as these industries often view Customer Excellence Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $171,836 | $83.0 | 50% |
Understanding how a Customer Excellence Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $130,051 | $10,838 | $2,501 | $63 |
| Average | $114,557 | $9,546 | $2,203 | $55 |
| 25th Percentile | $101,503 | $8,459 | $1,952 | $49 |
Salaries for a Customer Excellence Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $97,706 in 2023 to around $96,415 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Excellence Manager salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $97,706 |
| 2024 | $97,615 |
| 2025 | $96,415 |
| 2026 |
View More
|
| 2027 |
View More
|
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation PlanningHere are companies hiring for Customer Excellence Manager and their salaries, click below for more details.
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Ready to take the next step in your career? Browse thousands of current Customer Excellence Manager job openings on our job board. Use the search bar below to find your perfect match.
Wendy's
Columbus, OH
Wendy's | Columbus, OH
Wendy's - 3213 PRINCETON ROAD - Responsibilities: Inspire the restaurant team to deliver a customer-centered service. Lead planning for daily operations to... more
7 Days Ago
OperationsArmy
Columbus, OH
OperationsArmy | Columbus, OH
Fully Remote Customer Service Manager (Self-Serve SaaS)Remote (U.S.based only) Full-timeApply here :operationsarmy.com / applicationAbout the RoleAre you p... more
9 Days Ago
Resultant
Columbus, OH
Resultant | Columbus, OH
Job DescriptionWe are looking for a Client Success Manager (CSM) with deep experience in Cisco UCCE, Google CCAI, and managing technology projects for publ... more
9 Days Ago
Sunbelt Rentals
Columbus, OH
Sunbelt Rentals | Columbus, OH
Join Our Team. Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction... more
9 Days Ago
M/I Homes
Columbus, OH
M/I Homes | Columbus, OH
Job Description. Job Description. M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving ... more
9 Days Ago
giftHEALTH Inc
Columbus, OH
giftHEALTH Inc | Columbus, OH
Job Description. Job Description. Description. About Us. At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the proce... more
8 Days Ago
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The Financial Services industry offers the highest average compensation for Customer Excellence Manager roles, with salaries approximately 50% above the market median.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
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