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As of August 01, 2026, the average salary for a Customer Experience Program Manager in Illinois is $117,070 per year, which breaks down to an hourly rate of $56.
However, a Customer Experience Program Manager's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Experience Program Manager Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $132,903 | $11,075 | $2,556 | $64 |
| Average | $117,070 | $9,756 | $2,251 | $56 |
| 25th Percentile | $103,729 | $8,644 | $1,995 | $50 |
Celestica - Chicago, IL
Salesforce - Chicago, IL
Lakeshore Sport & Fitness - Chicago, IL
Mueller Water Products - Decatur, IL
A Customer Experience Program Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Program Managers. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Experience Program Manager roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Aerospace & Defense sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Experience Program Manager positions in Retail & Wholesale or Transportation typically offer lower base pay, as these industries often view Customer Experience Program Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $175,604 | $84.0 | 50% |
Understanding how a Customer Experience Program Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $132,903 | $11,075 | $2,556 | $64 |
| Average | $117,070 | $9,756 | $2,251 | $56 |
| 25th Percentile | $103,729 | $8,644 | $1,995 | $50 |
Ready to take the next step in your career? Browse thousands of current Customer Experience Program Manager job openings on our job board. Use the search bar below to find your perfect match.
Five Below
Fairview Heights, IL
Five Below | Fairview Heights, IL
Five Below - 5927 North Illinois Street - Responsibilities: Ensure crew members deliver the WOW customer experience through personal contact with customers... more
8 Days Ago
Five Below
Rosemont, IL
Five Below | Rosemont, IL
Five Below - 5220 Fashion Outlets Way, Suite 1002 - Responsibilities: Wow the customer through personal contact and deliver fast, friendly checkout experie... more
8 Days Ago
Five Below
Chicago, IL
Five Below | Chicago, IL
Five Below - 4655 West Foster Avenue - Responsibilities: Train crew on the B.E.S.T. customer service experience and wow the customer. Lead store to achieve... more
8 Days Ago
Five Below
Woodridge, IL
Five Below | Woodridge, IL
Five Below - 1001 75th Street - Responsibilities: Lead store operations and staff to consistently WOW customers and meet service goals more
8 Days Ago
British Swim School
Woodridge, IL
British Swim School | Woodridge, IL
Operations and Customer Experience ManagerPart Time WoodridgeBenefits:Free or Discounted Swim Lessons for FamilyCareer GrowthBirthday Off (Paid)Competitive... more
9 Days Ago
Contruent
Naperville, IL
Contruent | Naperville, IL
Contruent is seeking a North America General Manager to lead the region's commercial performance and operations. You will own the P&L, drive ARR growth, al... more
10 Days Ago
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