Customer Experience Program Manager Salary in Massachusetts

How much does a Customer Experience Program Manager make in Massachusetts?

As of July 01, 2026, the average salary for a Customer Experience Program Manager in Massachusetts is $124,971 per year, which breaks down to an hourly rate of $60.

However, a Customer Experience Program Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $157,135
  • Majority Range (25th-75th percentile): $110,741 to $141,807
  • Entry-Level (10th percentile): $97,786
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Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $110,741 10% $97,786 90% $157,135 75% $141,807 $124,971 50%(Median) Didn’t find job title? Click

Customer Experience Program Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $141,807 $11,817 $2,727 $68
Average $124,971 $10,414 $2,403 $60
25th Percentile $110,741 $9,228 $2,130 $53
Check out Customer Experience Program Manager Job Openings in Massachusetts
Customer Experience Manager

Five Below - Dorchester, MA

Healthcare Customer Service&amp Administrative Careers Training Program

Children's Hospital Boston - Boston, MA

Customer Experience Manager

Victoria's Secret - Peabody, MA

Customer Experience Manager

Five Below - Billerica, MA

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Key Factors That Influence Customer Experience Program Manager Salaries

A Customer Experience Program Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

Top Paying Cities for Customer Experience Program Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $118,456
  • Amherst: $119,322
  • Barre: $120,514

Customer Experience Program Manager Salary by Industry: Top Paying Sectors

For Customer Experience Program Manager roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Aerospace & Defense sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Experience Program Manager positions in Retail & Wholesale or Transportation typically offer lower base pay, as these industries often view Customer Experience Program Manager as a support function rather than a direct revenue driver.

The top paying industry for a Customer Experience Program Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$187,456$90.050%

Customer Experience Program Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Experience Program Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on July 01, 2026
$110,741
Average $124,971/year
$141,807
$9,228
Average $10,414/month
$11,817
$2,130
Average $2,403/week
$2,727
$53
Average $60/hour
$68
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $141,807 $11,817 $2,727 $68
Average $124,971 $10,414 $2,403 $60
25th Percentile $110,741 $9,228 $2,130 $53

Salaries of jobs related to Customer Experience Program Manager

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Cost of Living In Massachusetts

Cost of Living in Massachusetts is
8.8% Higher
than the National Average

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