End User Support Technician Salary in the United States

How much does an End User Support Technician make in the United States?

As of May 01, 2026, the average salary for an End User Support Technician in the United States is $69,687 per year, which breaks down to an hourly rate of $34.

However, an End User Support Technician's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $87,140
  • Majority Range (25th-75th percentile): $61,003 to $78,822
  • Entry-Level (10th percentile): $53,097
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View as table View as graph 25% $61,003 10% $53,097 90% $87,140 75% $78,822 $69,687 50%(Median) Didn’t find job title? Click

End User Support Technician Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $78,822 $6,569 $1,516 $38
Average $69,687 $5,807 $1,340 $34
25th Percentile $61,003 $5,084 $1,173 $29
Check out End User Support Technician Job Openings in the United States
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Key Factors That Influence End User Support Technician Salaries

An End User Support Technician's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Do End User Support Technician Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract End User Support Technicians. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $77,157.
  • California: $76,865.
  • Massachusetts: $75,840.

Top Paying Cities for End User Support Technicians

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $87,896
  • San Francisco: $86,934
  • Oakland: $85,102

What Skills Can Increase an End User Support Technician's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 12.89% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Installation (Mentioned in 3.76% Job Postings): The action or process of installing someone or something, or of being installed. the act of installing the state of being installed, something that is installed for use.
  • Desktop Support (Mentioned in 1.94% Job Postings): Desktop support is a type of technical support where a technician is called to fix a desktop system, or its supporting hardware, software in an organization or at a designated field site.
See More Skills
Skills Demand Percentage
Troubleshooting 12.89%
Installation 3.76%
Desktop Support 1.94%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an End User Support Technician's salary.
  • Customer Focus: Can increase your salary by up to 8%.
  • Leadership: Can increase your salary by up to 7%.
  • Analysis: Can increase your salary by up to 6%.
Skill Salary Salary % Increase
Customer Focus
 $75,262
8%
Leadership
 $74,565
7%
Analysis
 $73,868
6%
Presentation
 $73,868
6%
Debugging
 $73,171
5%
Verbal Communication
 $73,171
5%
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How Education impacts an End User Support Technician's Salary?

Your level of education can impact your salary potential. While many End User Support Technicians enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an End User Support Technician with a High School Diploma or Technical Certificate is between $65,709 and $70,229).

End User Support Technician Salaries by Degree Level

Typical Education for End User Support Technician
Degree Level % of user with this level of education
No Diploma 1.3%
High School 34.8%
Associates 31.1%
Bachelors 29.3%
Masters 3.0%
Doctorate 0.6%
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End User Support Technician Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an End User Support Technician's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on May 01, 2026
$61,003
Average $69,687/year
$78,822
$5,084
Average $5,807/month
$6,569
$1,173
Average $1,340/week
$1,516
$29
Average $34/hour
$38
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $78,822 $6,569 $1,516 $38
Average $69,687 $5,807 $1,340 $34
25th Percentile $61,003 $5,084 $1,173 $29

Salaries of jobs related to End User Support Technician

Salary Trends for End User Support Technician

Salaries for an End User Support Technician can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $57,771 in 2023 to around $57,238 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of End User Support Technician salary trends, .

Average Annual Salary of End User Support Technician Over Time

2022
$???
2023
$57,771
2024
$57,632
2025
$57,238
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $57,771
2024 $57,632
2025 $57,238
2026
View More
2027
View More

Most common benefits for End User Support Technician

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for End User Support Technician

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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