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As of August 01, 2026, the average salary for a Help Desk Administrator in Massachusetts is $63,481 per year, which breaks down to an hourly rate of $31.
However, a Help Desk Administrator's salary can vary significantly. Here’s a look at the typical salary range:
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Help Desk Administrator Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $70,745 | $5,895 | $1,360 | $34 |
| Average | $63,481 | $5,290 | $1,221 | $31 |
| 25th Percentile | $57,137 | $4,761 | $1,099 | $27 |
Old Colony Elder Services - Brockton, MA
Abacus Service Corporation - Boston, MA
Think Tank, Inc. - Gloucester, MA
Triton Systems, Inc. - Chelmsford, MA
A Help Desk Administrator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Help Desk Administrator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Help Desk... Level Help Desk Administrator | $55,062 |
| Help Desk... Level Help Desk Administrator | $63,922 |
| Help Desk... Level Help Desk Administrator | $72,350 |
| Help Desk... Level Help Desk Administrator | $79,761 |
| Help Desk... Level Help Desk Administrator | $89,610 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Help Desk Administrators. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Help Desk Administrator roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 10% above the average. In contrast, Help Desk Administrator positions in Transportation or Telecom typically offer lower base pay, as these industries often view Help Desk Administrator as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $69,830 | $34.0 | 10% |
| Biotechnology | $69,830 | $34.0 | 10% |
| Business Services | $69,830 | $34.0 | 10% |
| Chemicals | $69,830 | $34.0 | 10% |
| Construction | $69,830 | $34.0 | 10% |
Understanding how a Help Desk Administrator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $70,745 | $5,895 | $1,360 | $34 |
| Average | $63,481 | $5,290 | $1,221 | $31 |
| 25th Percentile | $57,137 | $4,761 | $1,099 | $27 |
Ready to take the next step in your career? Browse thousands of current Help Desk Administrator job openings on our job board. Use the search bar below to find your perfect match.
Institution for Savings
Ipswich, MA
Institution for Savings | Ipswich, MA
Job Description. Job Description. Help Desk Technician. The Institution for Savings is seeking a Help Desk Technician to provide general in-house technical... more
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Job Description. Job Description. Description. Keches Law Group, P.C. is a well-established, 50+ attorney law firm with offices in Milton, Bridgewater, and... more
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Polar Beverages
Worcester, MA
Polar Beverages | Worcester, MA
Role Summary:The ideal candidate starts with a good understanding of operating systems and application support, basic but solid networking (DHCP, DNS, TCP/... more
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Suzor IT
East Walpole, MA
Suzor IT | East Walpole, MA
Job Description. Job Description. Salary: $22.50 to $26.50 per hour. About Suzor IT. Suzor IT provides a turn-key technology department for K-12 schools an... more
9 Days Ago
RetroFit Technologies, Inc.
Boston, MA
RetroFit Technologies, Inc. | Boston, MA
Job Description. Job Description. Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position works in... more
5 Days Ago
Lendbuzz
Boston, MA
Lendbuzz | Boston, MA
Job Description. Job Description. At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies th... more
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