Help Desk Representative Salaries in the United States
How Much Does a Help Desk Representative Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Help Desk Representative in the United States is $68,389.
While Salary.com is seeing that Help Desk Representative salary in the US can go up to $82,232
or down to $55,043, but most earn between $61,403 and $75,635.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Representative
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Similar Job Salaries to Help Desk Representative by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
GVR Infotek LLC
Help Desk Representative
|
$70,075/yr
|
RANGE: $62,280 - $77,869
|
|
ASC
Help Desk Representative
|
$68,095/yr
|
RANGE: $60,521 - $75,669
|
|
TEKsystems
Help Desk Representative
|
$73,676/yr
|
RANGE: $65,481 - $81,871
|
|
ID SHOP
IT Help Desk Representative
|
$64,473/yr
|
RANGE: $57,301 - $71,644
|
|
SEEK Careers Staffing
IT Help Desk Representative
|
$67,611/yr
|
RANGE: $60,090 - $75,131
|
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Hoosier Hills
IT Help Desk Representative
|
$64,381/yr
|
RANGE: $57,220 - $71,543
|
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Little Caesars
Help Desk Representative
|
$63,401/yr
|
RANGE: $56,139 - $70,663
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Hoosier Hills Credit Union
IT Help Desk Representative
|
$64,381/yr
|
RANGE: $57,220 - $71,543
|
|
Gainwell Technologies LLC
Healthcare Help Desk Representative
|
$65,841/yr
|
RANGE: $58,801 - $72,881
|
What Does a Help Desk Representative Do?
SummitAI uses machine reasoning and codeless workflow-based automation to delivers up to 20% annual savings in IT help desk operations, and up to 45% greater total cost of ownership.
Updated December 17, 2021
With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience.
Updated December 17, 2021
A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
Updated December 16, 2021
ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff.
Updated December 15, 2021
Companies will teach help desk representatives all the information they need to know about their products and services.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Help Desk Representative Salaries
What is the average of a Help Desk Representative in the United States?
The Help Desk Representative salary range is from $61,403 to $75,635, and the average Help Desk Representative salary is $68,389/year in the United States.
The Help Desk Representative's salary will change in different locations.
Which location pays the highest Help Desk Representative salary in the United States?
The Help Desk Representative salary in San Jose, CA is $86,260
which is the highest in the US.
What kinds of reasons will influence the Help Desk Representative's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Help Desk Representative.
What is the growth rate of the Help Desk Representative's salary?
If you are thinking of becoming a Help Desk Representative or planning the next step in your career, find the detailed salary report of a Help Desk Representative.
Recent Salary Report
Below are the most recent Help Desk Representative salary reports. Employer name has been removed to protect anonymity.
$34
Hourly
A Help Desk Representative in West Fargo, ND reported making $34 per hour
West Fargo, ND
7,6 - 15,000 employees
Part-Time
Company - Public
$66,449
Yearly
A Help Desk Representative in Kahului, HI reported making $66,449 per year
Kahului, HI
6 - 1,000 employees
Full-Time
Company - Private
$65,187
Yearly
A Help Desk Representative in West New York, NJ reported making $65,187 per year
West New York, NJ
100 - 200 employees
Full-Time
Company - Private
$58,880
Yearly
A Help Desk Representative in Lakewood, OH reported making $58,880 per year
Lakewood, OH
200 - 6 employees
Full-Time
Company - Private
$5,618
Monthly
A Help Desk Representative in Sumter, SC reported making $5,618 per month
Sumter, SC
1,000 - 3,000 employees
Full-Time
Company - Public
$30
Hourly
A Help Desk Representative in Port Arthur, TX reported making $30 per hour
Port Arthur, TX
3,000 - 7,6 employees
Part-Time
Company - Public
