Help Desk Assistant Salaries in the United States
How Much Does a Help Desk Assistant Make?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Help Desk Assistant in the United States is $58,908.
While Salary.com is seeing that Help Desk Assistant salary in the US can go up to $71,045
or down to $47,232, but most earn between $52,796 and $65,261.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Assistant
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Similar Job Salaries to Help Desk Assistant by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
California Retina Consultants
IT Help Desk Assistant
|
$78,918/yr
|
RANGE: $69,742 - $88,094
|
|
Fly&Joy Limited
Help Desk Assistant
|
$71,777/yr
|
RANGE: $63,432 - $80,123
|
|
PeopleAdmin
Help Desk Student Assistant
|
$90,273/yr
|
RANGE: $79,265 - $101,281
|
|
North Central College
Help Desk Student Assistant
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$90,273/yr
|
RANGE: $79,265 - $101,281
|
|
Protection Strategies Inc
Personnel Security Assistant - Help Desk
|
$94,943/yr
|
RANGE: $84,899 - $104,986
|
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10over8
Help Desk Tech / Office Assistant
|
$62,639/yr
|
RANGE: $55,457 - $69,822
|
|
Volunteer State Community College
Temporary- Help Desk Assistant (Pool)
|
$72,697/yr
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RANGE: $64,147 - $81,246
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ICTS Europe
IT Assistant / Help Desk (Entry Level)
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$85,506/yr
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RANGE: $75,611 - $95,401
|
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Columbus State University
Student Assistant - UITS Help Desk Morning
|
$54,025/yr
|
RANGE: $46,480 - $61,570
|
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Columbus State University
Student Assistant -UITS Help Desk RiverPark
|
$52,684/yr
|
RANGE: $45,415 - $59,953
|
What Does a Help Desk Assistant Do?
Describe in detail your experience working as a help desk assistant or assisting IT professionals with basic troubleshooting.
Updated December 20, 2021
Help desk assistants log communications to keep a detailed record of all problems diagnosed and fixed.
Updated December 19, 2021
Manage escalated issues and provide direction to Help Desk staff and directs other issues to Help Desk manager or appropriate personnel for timely resolution.
Updated December 19, 2021
Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs.
Updated December 16, 2021
Some employers give full-time help desk assistants basic benefits packages that include major medical insurance and paid vacation days.
Updated December 14, 2021
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Explore JobArchitectFrequently Asked Questions About a Help Desk Assistant Salaries
What is the average of a Help Desk Assistant in the United States?
The Help Desk Assistant salary range is from $52,796 to $65,261, and the average Help Desk Assistant salary is $58,908/year in the United States.
The Help Desk Assistant's salary will change in different locations.
Which location pays the highest Help Desk Assistant salary in the United States?
The Help Desk Assistant salary in San Jose, CA is $73,930
which is the highest in the US.
What kinds of reasons will influence the Help Desk Assistant's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Help Desk Assistant.
What is the growth rate of the Help Desk Assistant's salary?
If you are thinking of becoming a Help Desk Assistant or planning the next step in your career, find the detailed salary report of a Help Desk Assistant.
Recent Salary Report
Below are the most recent Help Desk Assistant salary reports. Employer name has been removed to protect anonymity.
$51,608
Yearly
A Help Desk Assistant in Council Bluffs, IA reported making $51,608 per year
Council Bluffs, IA
100 - 200 employees
Full-Time
Company - Private
$48,467
Yearly
A Help Desk Assistant in Elgin, IL reported making $48,467 per year
Elgin, IL
200 - 6 employees
Full-Time
Company - Private
$24
Hourly
A Help Desk Assistant in Myrtle Beach, SC reported making $24 per hour
Myrtle Beach, SC
3,000 - 7,6 employees
Part-Time
Company - Public
$4,753
Monthly
A Help Desk Assistant in Gulfport, MS reported making $4,753 per month
Gulfport, MS
1,000 - 3,000 employees
Full-Time
Company - Public
$71,292
Yearly
A Help Desk Assistant in Hattiesburg, MS reported making $71,292 per year
Hattiesburg, MS
6 - 1,000 employees
Full-Time
Company - Private
$33
Hourly
A Help Desk Assistant in Detroit, MI reported making $33 per hour
Detroit, MI
7,6 - 15,000 employees
Part-Time
Company - Public
