Help Desk Assistant Salary in Lee, MA

How much does a Help Desk Assistant make in Lee, MA?

As of September 01, 2026, the average salary for a Help Desk Assistant in Lee, MA is $59,459 per year, which breaks down to an hourly rate of $29.

However, a Help Desk Assistant's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $72,451
  • Majority Range (25th-75th percentile): $53,514 to $66,259
  • Entry-Level (10th percentile): $48,102
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View as table View as graph 25% $53,514 10% $48,102 90% $72,451 75% $66,259 $59,459 50%(Median) Didn’t find job title? Click

Help Desk Assistant Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $66,259 $5,522 $1,274 $32
Average $59,459 $4,955 $1,143 $29
25th Percentile $53,514 $4,460 $1,029 $26
Check out Help Desk Assistant Job Openings in Lee, MA
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Carr Hardware & Supply Inc - Lee, MA

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The Landing at Laurel Lake - Lee, MA

Production Laborer

Oldcastle Apg - Lee, MA

AUTOMOTIVE TIRE TECHNICIANS

Mavis Tire - Lee, MA

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Key Factors That Influence Help Desk Assistant Salaries

A Help Desk Assistant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills and company size can directly affect your earning potential.

How Experience Level Affects Help Desk Assistant Salaries?

Experience is a primary driver of a Help Desk Assistant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $51,570
  • Early Career (1-2 years): $59,872
  • Mid-Level (2-4 years): $67,770
  • Senior-Level (5-8 years): $74,708
  • Expert (over 8 years): $83,928
Levels Salary
Help Desk... Level Help Desk Assistant$51,570
Help Desk... Level Help Desk Assistant$59,872
Help Desk... Level Help Desk Assistant$67,770
Help Desk... Level Help Desk Assistant$74,708
Help Desk... Level Help Desk Assistant$83,928
$51,570 0 yr
$59,872 < 2 yrs
$67,770 2-4 yrs
$74,708 5-8 yrs
$83,928 > 8 yrs
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What Am I Worth?

Top Paying Cities for Help Desk Assistants

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $73,026
  • San Francisco: $72,227
  • Oakland: $70,704

What Skills Can Increase a Help Desk Assistant's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 10.42% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Operating System (Mentioned in 3.31% Job Postings): Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
  • Computer Systems (Mentioned in 1.99% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
See More Skills
Skills Demand Percentage
Troubleshooting 10.42%
Operating System 3.31%
Computer Systems 1.99%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Help Desk Assistant's salary.
  • Insight: Can increase your salary by up to 8%.
  • Leadership: Can increase your salary by up to 5%.
  • Collaboration: Can increase your salary by up to 4%.
Skill Salary Salary % Increase
Insight
$64,216
8%
Leadership
$62,432
5%
Collaboration
$61,837
4%
Presentation
$61,837
4%
Flexibility
$61,243
3%
Analysis
$61,243
3%
Get Latest Data

Help Desk Assistant Salary by Industry: Top Paying Sectors

For Help Desk Assistant roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 10% above the average. In contrast, Help Desk Assistant positions in Transportation or Telecom typically offer lower base pay, as these industries often view Help Desk Assistant as a support function rather than a direct revenue driver.

The top paying industries for a Help Desk Assistant

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$65,405$31.010%
Biotechnology$65,405$31.010%
Business Services$65,405$31.010%
Chemicals$65,405$31.010%
Construction$65,405$31.010%

Help Desk Assistant Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Help Desk Assistant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026

Find Your Next Help Desk Assistant Job

Ready to take the next step in your career? Browse thousands of current Help Desk Assistant job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Lee Healthcare

    Lee, MA

    Lee Healthcare | Lee, MA

    Full Time, Part Time & Per Diem - All Shifts Lee Healthcare is seeking a compassionate Licensed Practical Nurse (LPN) Currently seeking a few exceptional L... more

    6 Days Ago

  • Domino's Pizza

    Lee, MA

    Domino's Pizza | Lee, MA

    Delivery Driver Why Work for Domino's/What We are Offering Our Great Team Members o Great Pay. We are the number 1 pizza company in the world. o Being numb... more

    6 Days Ago

  • The Landing at Laurel Lake

    Lee, MA

    The Landing at Laurel Lake | Lee, MA

    Full Time, Part Time & Per Diem Positions Personal Care Assistant (PCA) for The Landing at Laurel Lake At Next Step Healthcare, we know that working in the... more

    7 Days Ago

  • ECONOLODGE By Choice Hotels

    Lee, MA

    ECONOLODGE By Choice Hotels | Lee, MA

    Job Overview We are seeking a reliable and detail-oriented Hotel Housekeeper to join our team.The ideal candidate takes pride in maintaining clean, comfort... more

    7 Days Ago

  • Jackson Therapy

    Lee, MA

    Jackson Therapy | Lee, MA

    Looking for a change of scenery and a chance to help others. Join Jackson Therapy Partners as a traveling Physical Therapist where you'll help patients rec... more

    7 Days Ago

  • CRH

    Lee, MA

    CRH | Lee, MA

    Production LaborerArchitectural Products GroupLee, Massachusetts, United StatesJob ID:520754Oldcastle APG, a CRH Company, is North America's leading provid... more

    7 Days Ago

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Cost of Living In Lee, MA

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