It Support Assistant Salary in the United States

How much does an It Support Assistant make in the United States?

As of July 01, 2026, the average salary for an It Support Assistant in the United States is $103,857 per year, which breaks down to an hourly rate of $50.

However, an It Support Assistant's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $123,082
  • Majority Range (25th-75th percentile): $92,211 to $113,920
  • Entry-Level (10th percentile): $81,608
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View as table View as graph 25% $92,211 10% $81,608 90% $123,082 75% $113,920 $103,857 50%(Median) Didn’t find job title? Click

It Support Assistant Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $113,920 $9,493 $2,191 $55
Average $103,857 $8,655 $1,997 $50
25th Percentile $92,211 $7,684 $1,773 $44
Check out It Support Assistant Job Openings in the United States
Vice President of Global Support

Confidential - Columbus, OH

Direct Support Professional Caregiver

CRSI - Wapakoneta, OH

Service and Support Specialist

CRSI - Lima, OH

Direct Support Professional Caregiver

CRSI - Belle Center, OH

Search More It Support Assistant Jobs in the United States

Key Factors That Influence It Support Assistant Salaries

An It Support Assistant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects It Support Assistant Salaries?

Experience is a primary driver of an It Support Assistant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $65,989
  • Early Career (1-2 years): $79,256
  • Mid-Level (2-4 years): $104,666
  • Senior-Level (5-8 years): $121,700
  • Expert (over 8 years): $149,644
Levels Salary
Technical... Level It Support Assistant$65,989
Technical... Level It Support Assistant$79,256
It Suppor... Level It Support Assistant$104,666
Technical... Level It Support Assistant$121,700
Technical... Level It Support Assistant$149,644
$65,989 0 yr
$79,256 < 2 yrs
$104,666 2-4 yrs
$121,700 5-8 yrs
$149,644 > 8 yrs
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What Am I Worth?

How Do It Support Assistant Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract It Support Assistants. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $114,990.
  • California: $114,554.
  • Massachusetts: $113,028.

Top Paying Cities for It Support Assistants

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $130,995
  • San Francisco: $129,561
  • Oakland: $126,830

What Skills Can Increase an It Support Assistant's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 8.45% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Computer Science (Mentioned in 2.52% Job Postings): Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.
  • Technical Services (Mentioned in 1.66% Job Postings): Technical services are services that an IT organization provides to support business services or IT operations. Employee provisioning, backup and recovery, storage, and self-service help desk are examples of technical services
See More Skills
Skills Demand Percentage
Troubleshooting 8.45%
Computer Science 2.52%
Technical Services 1.66%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an It Support Assistant's salary.
  • SQL: Can increase your salary by up to 6%.
  • Consulting: Can increase your salary by up to 5%.
  • Analysis: Can increase your salary by up to 5%.
Skill Salary Salary % Increase
SQL
$110,088
6%
Consulting
$109,050
5%
Analysis
$109,050
5%
Agile
$109,050
5%
Coordination
$108,011
4%
Collaboration
$108,011
4%
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It Support Assistant Salary by Industry: Top Paying Sectors

For It Support Assistant roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Business Services sectors offer the strongest compensation, at 15% above the average. In contrast, It Support Assistant positions in Biotechnology or Transportation typically offer lower base pay, as these industries often view It Support Assistant as a support function rather than a direct revenue driver.

The top paying industry for an It Support Assistant

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$119,436$57.015%

How Education impacts an It Support Assistant's Salary?

Your level of education can impact your salary potential. While many It Support Assistants enter the field with a Associate's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an It Support Assistant with a Associate's Degree is between $102,093 and $108,776).

It Support Assistant Salaries by Degree Level

Typical Education for It Support Assistant
Degree Level % of user with this level of education
No Diploma 1.3%
High School 19.9%
Associates 14.3%
Bachelors 50.8%
Masters 13.0%
Doctorate 0.7%
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It Support Assistant Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an It Support Assistant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

Salary Trends for It Support Assistant

Salaries for an It Support Assistant can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $99,782 in 2023 to around $99,402 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of It Support Assistant salary trends, .

Average Annual Salary of It Support Assistant Over Time

2022
$???
2023
$99,782
2024
$100,303
2025
$99,402
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $99,782
2024 $100,303
2025 $99,402
2026
View More
2027
View More

Most common benefits for It Support Assistant

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for It Support Assistant

Here are companies hiring for It Support Assistant and their salaries, click below for more details.

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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