It Support Technician II Salary in the United States

How much does an It Support Technician II make in the United States?

As of January 01, 2026, the average salary for an It Support Technician II in the United States is $59,993 per year, which breaks down to an hourly rate of $29.

However, an It Support Technician II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $73,055
  • Majority Range (25th-75th percentile): $53,978 to $66,830
  • Entry-Level (10th percentile): $48,503
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View as table View as graph 25% $53,978 10% $48,503 90% $73,055 75% $66,830 $59,993 50%(Median) Didn’t find job title? Click

It Support Technician II Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $66,830 $5,569 $1,285 $32
Average $59,993 $4,999 $1,154 $29
25th Percentile $53,978 $4,498 $1,038 $26
Check out It Support Technician II Job Openings in the United States
IT Support Tech II

SkyBridge Aviation - ENGLEWOOD, CO

Sr Client IT Support Technician

Abacus Solutions Group - SCOTT AFB, IL

Field IT Support Technician

MANTECH - SPRINGFIELD, VA

PC Support Technician II

Three Saints Bay - ALBUQUERQUE, NM

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Key Factors That Influence It Support Technician II Salaries

An It Support Technician II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects It Support Technician II Salaries?

Experience is a primary driver of an It Support Technician II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $59,408
  • Early Career (1-2 years): $60,632
  • Mid-Level (2-4 years): $63,731
  • Senior-Level (5-8 years): $64,063
  • Expert (over 8 years): $64,284
Levels Salary
Entry Level It Support Technician II$59,408
Intermediate Level It Support Technician II$60,632
Senior Level It Support Technician II$63,731
Specialist Level It Support Technician II$64,063
Expert Level It Support Technician II$64,284
$59,408 0 yr
$60,632 < 2 yrs
$63,731 2-4 yrs
$64,063 5-8 yrs
$64,284 > 8 yrs
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What Am I Worth?

How Do It Support Technician II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract It Support Technician IIs. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $66,424.
  • California: $66,172.
  • Massachusetts: $65,290.

Top Paying Cities for It Support Technician IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $75,669
  • San Francisco: $74,925
  • Oakland: $73,263

What Skills Can Increase an It Support Technician II's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 10.42% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Operating System (Mentioned in 3.31% Job Postings): Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
  • Computer Systems (Mentioned in 1.99% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.
See More Skills
Skills Demand Percentage
Troubleshooting 10.42%
Operating System 3.31%
Computer Systems 1.99%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an It Support Technician II's salary.
  • Insight: Can increase your salary by up to 8%.
  • Leadership: Can increase your salary by up to 5%.
  • Collaboration: Can increase your salary by up to 4%.
Skill Salary Salary % Increase
Insight
 $64,792
8%
Leadership
 $62,992
5%
Collaboration
 $62,392
4%
Presentation
 $62,392
4%
Flexibility
 $61,792
3%
Analysis
 $61,792
3%
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How Education impacts an It Support Technician II's Salary?

Your level of education can impact your salary potential. While many It Support Technician IIs enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an It Support Technician II with a No Diploma is between $55,233 and $58,558).

It Support Technician II Salaries by Degree Level

Typical Education for It Support Technician II
Degree Level % of user with this level of education
No Diploma 1.0%
High School 28.8%
Associates 27.6%
Bachelors 39.3%
Masters 3.2%
Doctorate 0.1%
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It Support Technician II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an It Support Technician II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on January 01, 2026
$53,978
Average $59,993/year
$66,830
$4,498
Average $4,999/month
$5,569
$1,038
Average $1,154/week
$1,285
$26
Average $29/hour
$32
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $66,830 $5,569 $1,285 $32
Average $59,993 $4,999 $1,154 $29
25th Percentile $53,978 $4,498 $1,038 $26

Salaries of jobs related to It Support Technician II

Salary Trends for It Support Technician II

Salaries for an It Support Technician II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $58,262 in 2023 to around $57,807 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of It Support Technician II salary trends, .

Average Annual Salary of It Support Technician II Over Time

2022
$???
2023
$58,262
2024
$58,147
2025
$57,807
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $58,262
2024 $58,147
2025 $57,807
2026
View More
2027
View More

Most common benefits for It Support Technician II

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for It Support Technician II

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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