How Much Does a Retail Customer Service Make?

Updated March 26, 2024

Individually reported data submitted by users of our website

Normal Confidence
$29,244/yr
Average Base Pay
Low $26,827
Average $29,244
High $32,488
The average salary for Retail Customer Service is $29,244 per year in the United States.

Related Job Titles to Retail Customer Service

Retail Store Customer Service Representative
$29,412
US
Per Year
Retail Customer Service Representative
$29,244
US
Per Year
Retail Customer Service Associate
$31,097
US
Per Year
Retail Cashier and Customer Service
$30,221
US
Per Year

Similar Job Salaries to Retail Customer Service by Company

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Company average base salary in (usd) range
Love's Travel Stops & Country Stores
Retail Customer Service Cashier
$24,916/yr
$21,616
$28,217
RANGE: $21,616 - $28,217
Love's
Retail Customer Service Cashier
$25,932/yr
$22,497
$29,366
RANGE: $22,497 - $29,366
Jacksons Food Stores
Retail Cashier/Customer Service
$28,659/yr
$25,155
$32,164
RANGE: $25,155 - $32,164
FedEx
Retail Customer Service Associate
$30,150/yr
$26,332
$33,968
RANGE: $26,332 - $33,968

What Does a Retail Customer Service Do?

Retail customer service is like any other customer service: it’s the act of providing customers with assistance, answering their questions and helping them solve problems.
Updated December 22, 2021
Product knowledge is an essential component of customer service, so you and your staff must be on top of your merchandise and catalog details at all times.
Updated December 19, 2021
When looking for how to increase your retail customer service, you’ll have to spend time to understand that your customer’s journey is multi-faceted, so begin your strategy by thinking like your current customers.
Updated December 19, 2021
If your retail customer service is already good, you can always make it better by challenging your stakeholders at all levels with: What would really make us stand out from our competition? What would get people having to talk about us.
Updated December 18, 2021
It makes the human connection to building rapport, trust, and service an essential element in your customer service plan.
Updated December 15, 2021

Frequently Asked Questions About a Retail Customer Service Salaries

What is the average of a Retail Customer Service in the United States?

The Retail Customer Service salary range is from $26,827 to $32,488, and the average Retail Customer Service salary is $29,244/year in the United States. The Retail Customer Service's salary will change in different locations.

Which location pays the highest Retail Customer Service salary in the United States?

The Retail Customer Service salary in San Jose, CA is $36,702 which is the highest in the US.

What kinds of reasons will influence the Retail Customer Service's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Retail Customer Service.

What is the growth rate of the Retail Customer Service's salary?

If you are thinking of becoming a Retail Customer Service or planning the next step in your career, find the detailed salary report of a Retail Customer Service.

Recent Salary Report

Below are the most recent Retail Customer Service salary reports. Employer name has been removed to protect anonymity.

$14 Hourly
A Retail Customer Service in Gastonia, NC reported making $14 per hour
Gastonia, NC
7,6 - 15,000 employees
Part-Time
Company - Public
$27,465 Yearly
A Retail Customer Service in Hayward, CA reported making $27,465 per year
Hayward, CA
6 - 1,000 employees
Full-Time
Company - Private
$16 Hourly
A Retail Customer Service in North Platte, NE reported making $16 per hour
North Platte, NE
3,000 - 7,6 employees
Part-Time
Company - Public
$25,115 Yearly
A Retail Customer Service in Clearwater, FL reported making $25,115 per year
Clearwater, FL
100 - 200 employees
Full-Time
Company - Private
$2,297 Monthly
A Retail Customer Service in Salem, MA reported making $2,297 per month
Salem, MA
1,000 - 3,000 employees
Full-Time
Company - Public
$31,162 Yearly
A Retail Customer Service in Beaverton, OR reported making $31,162 per year
Beaverton, OR
200 - 6 employees
Full-Time
Company - Private