Retail Customer Service Salaries in the United States
How Much Does a Retail Customer Service Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Retail Customer Service in the United States is $30,134.
While Salary.com is seeing that Retail Customer Service salary in the US can go up to $36,524
or down to $25,365, but most earn between $27,638 and $33,479.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Retail Customer Service
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Similar Job Salaries to Retail Customer Service by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
EZCORP
Retail Customer Service
|
$36,411/yr
|
RANGE: $32,884 - $39,939
|
|
FedEx Office and Print Services
Retail Customer Service Associate
|
$42,503/yr
|
RANGE: $38,492 - $46,514
|
|
Eclipse CA Inc
Retail Customer Service Representative
|
$56,517/yr
|
RANGE: $50,888 - $62,146
|
|
FedEx Office
Retail Customer Service Associate
|
$40,652/yr
|
RANGE: $36,815 - $44,488
|
|
Love's
Retail Customer Service Cashier
|
$42,553/yr
|
RANGE: $38,454 - $46,652
|
|
Canby Builders Supply Co
Retail Customer Service/Cashier
|
$36,570/yr
|
RANGE: $33,400 - $39,740
|
|
EZPAWN
Retail Customer Service
|
$36,894/yr
|
RANGE: $33,883 - $39,905
|
What Does a Retail Customer Service Do?
Retail customer service is like any other customer service: it’s the act of providing customers with assistance, answering their questions and helping them solve problems.
Updated December 22, 2021
Product knowledge is an essential component of customer service, so you and your staff must be on top of your merchandise and catalog details at all times.
Updated December 19, 2021
When looking for how to increase your retail customer service, you’ll have to spend time to understand that your customer’s journey is multi-faceted, so begin your strategy by thinking like your current customers.
Updated December 19, 2021
If your retail customer service is already good, you can always make it better by challenging your stakeholders at all levels with: What would really make us stand out from our competition? What would get people having to talk about us.
Updated December 18, 2021
It makes the human connection to building rapport, trust, and service an essential element in your customer service plan.
Updated December 15, 2021
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Explore JobArchitectFrequently Asked Questions About a Retail Customer Service Salaries
What is the average of a Retail Customer Service in the United States?
The Retail Customer Service salary range is from $27,638 to $33,479, and the average Retail Customer Service salary is $30,134/year in the United States.
The Retail Customer Service's salary will change in different locations.
Which location pays the highest Retail Customer Service salary in the United States?
The Retail Customer Service salary in San Jose, CA is $38,008
which is the highest in the US.
What kinds of reasons will influence the Retail Customer Service's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Retail Customer Service.
What is the growth rate of the Retail Customer Service's salary?
If you are thinking of becoming a Retail Customer Service or planning the next step in your career, find the detailed salary report of a Retail Customer Service.
Recent Salary Report
Below are the most recent Retail Customer Service salary reports. Employer name has been removed to protect anonymity.
$14
Hourly
A Retail Customer Service in Gastonia, NC reported making $14 per hour
Gastonia, NC
7,6 - 15,000 employees
Part-Time
Company - Public
$28,297
Yearly
A Retail Customer Service in Hayward, CA reported making $28,297 per year
Hayward, CA
6 - 1,000 employees
Full-Time
Company - Private
$16
Hourly
A Retail Customer Service in North Platte, NE reported making $16 per hour
North Platte, NE
3,000 - 7,6 employees
Part-Time
Company - Public
$25,870
Yearly
A Retail Customer Service in Clearwater, FL reported making $25,870 per year
Clearwater, FL
100 - 200 employees
Full-Time
Company - Private
$2,367
Monthly
A Retail Customer Service in Salem, MA reported making $2,367 per month
Salem, MA
1,000 - 3,000 employees
Full-Time
Company - Public
$32,112
Yearly
A Retail Customer Service in Beaverton, OR reported making $32,112 per year
Beaverton, OR
200 - 6 employees
Full-Time
Company - Private
