How Much Does a Service Desk Agent Make in Massachusetts?

Updated May 28, 2024
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Individually reported data submitted by users of our website

Low Confidence
$62,808/yr
Average Base Pay
Low $56,194
Average $62,808
High $69,676
The average salary for Service Desk Agent is $62,808 per year in Massachusetts.
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Related Job Titles to Service Desk Agent

It Service Desk Agent
$62,808
Massachusetts
Per Year
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$34,430
Massachusetts
Per Year
Front Desk Guest Service Agent
$33,693
Massachusetts
Per Year
Desk Agent
$44,779
Massachusetts
Per Year

Similar Job Salaries to Service Desk Agent by Company

FIND A SPECIFIC EMPLOYER
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Company average base salary in (usd) range
$69,387/yr
$61,754
$77,020
RANGE: $61,754 - $77,020
$71,557/yr
$63,686
$79,429
RANGE: $63,686 - $79,429
Hilton Garden Inn Boston/Logan
Front Desk/Guest Service Agent
$36,657/yr
$31,589
$41,726
RANGE: $31,589 - $41,726
Noralogic Inc
ONSITE Hire :: Service Desk Agent :: Plymouth, MA
$54,440/yr
$48,852
$60,028
RANGE: $48,852 - $60,028
Homewood Suites Worcester
Copy of Front Desk/Guest Service Agent
$34,499/yr
$29,729
$39,269
RANGE: $29,729 - $39,269
$35,709/yr
$30,772
$40,646
RANGE: $30,772 - $40,646
Lafrance Hospitality
Front desk agent
$35,676/yr
$30,744
$40,609
RANGE: $30,744 - $40,609
Hilton Garden Inn
Front Desk Agent
$35,480/yr
$30,575
$40,386
RANGE: $30,575 - $40,386
$35,709/yr
$30,772
$40,646
RANGE: $30,772 - $40,646
Embassy Suites Waltham
Front Desk Agent
$36,657/yr
$31,589
$41,726
RANGE: $31,589 - $41,726

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Top 10 Highest Paying Cities For Service Desk Agent Jobs in Massachusetts

It is important to understand how location impacts your career prospects in the United States. There are some cities where a Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for Service Desk Agent job salaries in Massachusetts. Some cities can pay higher salaries for Service Desk Agent jobs, which can indicate that there is a large demand for Service Desk Agent positions in this city.
The following table shows top 10 cities where the Service Desk Agent salary is higher than other cities in Massachusetts. Boston takes first place in this list, followed by Cambridge, Waltham. The Service Desk Agent salary is $64,713 in Boston, which is higher than the national average. There are 36 cities' Service Desk Agent salary higher than national average in Massachusetts.
The average salary for a Service Desk Agent in Massachusetts is $62,808, but we found that the city with the highest salary for Service Desk Agent jobs is Boston, MA, and it is higher than Cambridge. Service Desk Agent jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Boston $64,713 $5,393 $1,244 $31
Cambridge $64,713 $5,393 $1,244 $31
Waltham $64,713 $5,393 $1,244 $31
Newton $64,713 $5,393 $1,244 $31
Arlington $64,713 $5,393 $1,244 $31
Brookline $64,713 $5,393 $1,244 $31
Lynn $64,713 $5,393 $1,244 $31
Malden $64,713 $5,393 $1,244 $31
Medford $64,713 $5,393 $1,244 $31
Quincy $64,713 $5,393 $1,244 $31

What Does a Service Desk Agent Do?

– on the IT service desk you’ll face issues (or problems that need solving) every day and so you’ll need to be good at coming up with solutions.
Updated November 06, 2021
Depending on the organization, formal titles for this job may be “service desk support analyst” or “help desk support analyst” or simply service/help desk support.
Updated October 15, 2021
It contains a variety of real-life scenarios that can prepare you for interviewing and working as a help desk agent.
Updated September 29, 2021
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021

Frequently Asked Questions About a Service Desk Agent Salaries

What is the average of a Service Desk Agent in Massachusetts?

The Service Desk Agent salary range is from $56,194 to $69,676, and the average Service Desk Agent salary is $62,808/year in Massachusetts. The Service Desk Agent's salary will change in different locations.

Which location pays the highest Service Desk Agent salary in the United States?

The Service Desk Agent salary in San Jose, CA is $72,449 which is the highest in the US.

What kinds of reasons will influence the Service Desk Agent's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.

What is the growth rate of the Service Desk Agent's salary?

If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.