As of September 01, 2026, the average annual salary for Customer Support Director in North Carolina is $180,932, equivalent to $87 per hour, $3,479 weekly, or $15,078 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in North Carolina vary widely, spanning from $146,392 to $214,537. Most professionals fall between the 25th percentile ($162,853) and 75th percentile ($198,522), while top earners (90th percentile) make $214,537 per year. This $35,669 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, North Carolina Customer Support Director often earn 5.0% lower than national averages due to demand from Fortune 52 companies. However, North Carolina currently ranks 36 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $146,392 NC September 01, 2026
25th Percentile Customer Support Director Salary $162,853 NC September 01, 2026
50th Percentile Customer Support Director Salary $180,932 NC September 01, 2026
75th Percentile Customer Support Director Salary $198,522 NC September 01, 2026
90th Percentile Customer Support Director Salary $214,537 NC September 01, 2026
25% $162,853 10% $146,392 90% $214,537 75% $198,522 $180,932 50%(Median) Didn’t find job title? Click
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Check out Customer Support Director jobs in North Carolina

Director of Community Standards & Support

Queens University Of Charlotte - Charlotte, NC

Director of Customer Engagement

Brightway Insurance - Charlotte, NC

Customer Support Supervisor

CPI Security - Charlotte, NC

Customer Support Advisor

CPI Security - Charlotte, NC

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Aberdeen, NC Avg. Salary $178,851 Date Updated September 01, 2026
Location Advance, NC Avg. Salary $182,589 Date Updated September 01, 2026
Location Ahoskie, NC Avg. Salary $179,074 Date Updated September 01, 2026
Location Alamance, NC Avg. Salary $183,078 Date Updated September 01, 2026
Location Albemarle, NC Avg. Salary $182,741 Date Updated September 01, 2026
Location Albertson, NC Avg. Salary $177,738 Date Updated September 01, 2026
Location Alexander, NC Avg. Salary $181,449 Date Updated September 01, 2026
Location Alexis, NC Avg. Salary $188,507 Date Updated September 01, 2026
Location Alliance, NC Avg. Salary $177,211 Date Updated September 01, 2026
Location Almond, NC Avg. Salary $178,462 Date Updated September 01, 2026
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