As of September 01, 2026, the average annual salary for Customer Support Director in Rhode Island is $197,401, equivalent to $95 per hour, $3,796 weekly, or $16,450 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in Rhode Island vary widely, spanning from $159,717 to $234,065. Most professionals fall between the 25th percentile ($177,676) and 75th percentile ($216,592), while top earners (90th percentile) make $234,065 per year. This $38,916 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Rhode Island Customer Support Director often earn 3.7% higher than national averages due to demand from Fortune 52 companies. However, Rhode Island currently ranks 10 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $159,717 RI September 01, 2026
25th Percentile Customer Support Director Salary $177,676 RI September 01, 2026
50th Percentile Customer Support Director Salary $197,401 RI September 01, 2026
75th Percentile Customer Support Director Salary $216,592 RI September 01, 2026
90th Percentile Customer Support Director Salary $234,065 RI September 01, 2026
25% $177,676 10% $159,717 90% $234,065 75% $216,592 $197,401 50%(Median) Didn’t find job title? Click
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Customer Support Specialist

Cube Hub Inc - Lincoln, RI

Customer Service/Support Executive

Syntricate Technologies - Providence, RI

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $205,319 Date Updated September 01, 2026
Location Cumberland, RI Avg. Salary $205,733 Date Updated September 01, 2026
Location East Providence, RI Avg. Salary $204,435 Date Updated September 01, 2026
Location Narragansett, RI Avg. Salary $206,193 Date Updated September 01, 2026
Location Tiverton, RI Avg. Salary $206,897 Date Updated September 01, 2026
Location Westerly, RI Avg. Salary $206,733 Date Updated September 01, 2026
Location Woonsocket, RI Avg. Salary $206,373 Date Updated September 01, 2026
Location Adamsville, RI Avg. Salary $207,077 Date Updated September 01, 2026
Location Albion, RI Avg. Salary $205,327 Date Updated September 01, 2026
Location Ashaway, RI Avg. Salary $206,684 Date Updated September 01, 2026
Job Openings for Customer Support Director in Rhode Island

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