How much does a Customer Service Manager make in Rhode Island? The average Customer Service Manager salary in Rhode Island is $99,720 as of October 28, 2020, but the range typically falls between $87,024 and $119,130. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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25% $87,024 10% $75,465 90% $136,802 75% $119,130 $99,720 50%(Median)
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Check out Customer Service Manager jobs in Rhode Island

CUSTOMER SERVICE REPRESENTATIVE

Family Dollar Stores, Inc. - Chepachet, RI

Customer Service Specialist

MGN-Rhode Island - Chepachet, RI

Job Description for Customer Service Manager

Customer Service Manager manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Customer Service Manager monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Additionally, Customer Service Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)...View full job description

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Job Openings for Customer Service Manager in Rhode Island

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $99,150 Date Updated October 28, 2020
Location Cumberland, RI Avg. Salary $99,340 Date Updated October 28, 2020
Location East Providence, RI Avg. Salary $99,340 Date Updated October 28, 2020
Location Narragansett, RI Avg. Salary $99,763 Date Updated October 28, 2020
Location Tiverton, RI Avg. Salary $99,625 Date Updated October 28, 2020
Location Westerly, RI Avg. Salary $100,669 Date Updated October 28, 2020
Location Woonsocket, RI Avg. Salary $99,245 Date Updated October 28, 2020
Location Adamsville, RI Avg. Salary $99,593 Date Updated October 28, 2020
Location Albion, RI Avg. Salary $99,340 Date Updated October 28, 2020
Location Ashaway, RI Avg. Salary $100,884 Date Updated October 28, 2020
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