As of September 01, 2026, the average annual salary for Customer Support Director in West Virginia is $171,451, equivalent to $82 per hour, $3,297 weekly, or $14,288 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in West Virginia vary widely, spanning from $138,720 to $203,294. Most professionals fall between the 25th percentile ($154,318) and 75th percentile ($188,119), while top earners (90th percentile) make $203,294 per year. This $33,801 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, West Virginia Customer Support Director often earn 10.0% lower than national averages due to demand from Fortune 52 companies. However, West Virginia currently ranks 50 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $138,720 WV September 01, 2026
25th Percentile Customer Support Director Salary $154,318 WV September 01, 2026
50th Percentile Customer Support Director Salary $171,451 WV September 01, 2026
75th Percentile Customer Support Director Salary $188,119 WV September 01, 2026
90th Percentile Customer Support Director Salary $203,294 WV September 01, 2026
25% $154,318 10% $138,720 90% $203,294 75% $188,119 $171,451 50%(Median) Didn’t find job title? Click
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Customer Support Associate

Confidential - Fairmont, WV

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Weirton, WV Avg. Salary $184,321 Date Updated September 01, 2026
Location Wheeling, WV Avg. Salary $181,277 Date Updated September 01, 2026
Location Accoville, WV Avg. Salary $174,122 Date Updated September 01, 2026
Location Adrian, WV Avg. Salary $174,251 Date Updated September 01, 2026
Location Advent, WV Avg. Salary $176,016 Date Updated September 01, 2026
Location Albright, WV Avg. Salary $176,805 Date Updated September 01, 2026
Location Alderson, WV Avg. Salary $174,077 Date Updated September 01, 2026
Location Alkol, WV Avg. Salary $175,452 Date Updated September 01, 2026
Location Allen Junction, WV Avg. Salary $173,057 Date Updated September 01, 2026
Location Alloy, WV Avg. Salary $175,385 Date Updated September 01, 2026
Job Openings for Customer Support Director in West Virginia

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