As of March 01, 2025, the average annual salary for a Help Desk Lead in Missouri is $57,911. Salary.com reports that pay typically ranges from $45,710 to $65,575, with most professionals earning between $34,601 and $72,552.
Manage the processing of incoming calls to the Help Desk via telephone, and e-mail to ensure courteous, timely, and effective resolution of end user issues.
May 17, 2023
Help Desk Lead in Greenbelt, MD
Develop & Maintain Service Desk agents training documentation, provide formal and continuous training to ensure high-quality service response.
November 20, 2022
Support the development of standard operating procedures, Knowledge Base (KB) articles for the use of service desks agents.
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About Missouri
Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
About Missouri Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is b....More