As of March 01, 2025, the average annual salary for a Help Desk Lead in North Dakota is $60,159. Salary.com reports that pay typically ranges from $47,484 to $68,121, with most professionals earning between $35,944 and $75,369.
Manage the processing of incoming calls to the Help Desk via telephone, and e-mail to ensure courteous, timely, and effective resolution of end user issues.
May 17, 2023
Help Desk Lead in Greenbelt, MD
Develop & Maintain Service Desk agents training documentation, provide formal and continuous training to ensure high-quality service response.
November 20, 2022
Support the development of standard operating procedures, Knowledge Base (KB) articles for the use of service desks agents.
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About North Dakota
North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city.
Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
About North Dakota North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic cent....More