Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description About the Role (what you'll be doing) This role does need to be in the New York Office at least 4 days a week. Local support of the Sprinklr NYC office and Global support of all Sprinklr users Leading a team of IT support members and tracking & documenting of all support service desk activities and managing the overall day-to-day IT Helpdesk Serve as an escalation point for any outstandin
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Elan Partners - Irving
,
TX
TITLE: Help Desk Lead (Hybrid – DFW, TX) Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience 1+ year of leadership experience Experience supporting using these systems in our client's current environment: Active Directory, DNS, VSphere, 3cx VoIP and Poly Telepresence, Cisco Meraki, VEEAM, Kandji, Atera, Ticketing System Administration (some substitutions for similar products) Expertise in troubleshooting networking issues, storage, server, cabling, Mac OS and Windows systems along with specific client applications Identify process and procedures to develop more efficient overall processes Sets goals and expectati
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Zuzick Associates - Amherst
,
MA
Were looking for enthusiastic, hard-working, friendly individuals to come to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people. This 100% remote position allows you to earn an incredible living while letting you choose the working hours that are convenient for you. Preferred Skills Excellent communication skills, including active listening and problem-solving ?Ability to learn, adapt, and adjust on the go Works well with others and individually Possesses a strong work ethic and drive to succeed What You Can Expect Competitive compensation Flexible schedule & unlimited vacation 100% remote position ? Industry-leading resources and technology Weekly training workshops Culture & Benefits Union job security (no layoffs) Life insurance policy for self, including ADB Medical insurance reimbursement Leadership conventions and conferences ?? Incentive trips and team bondi
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LHH Recruitment Solutions is currently seeking a Help Desk Lead / Manager to who can bring their leadership and technical expertise to our team. This role is suited for an individual with a proven track record in informal leadership, such as mentoring, and who aspires to enhance their career with a management title. This is an on-site position, reporting out of the Sarasota office. (Must be within a 30-minute drive radius of Sarasota, MUST have Tier III & Leadership Experience) Responsibilities: Lead and mentor a team of IT professionals, fostering a collaborative work environment. Manage and oversee IT hardware infrastructure and help desk operations. Develop and enforce cybersecurity protocols. Coordinate with various departments to ensure seamless integration of IT services. Drive the implementation of Microsoft tools (Azure, AD) and Power BI within the organization. Qualifications: Proven experience as a Level 3 Team Lead or equivalent in IT. Strong background in hardware, help des
- 2 days ago
Elan Partners - Irving
,
TX
TITLE: Help Desk Lead (Hybrid DFW, TX) Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience 1+ year of leadership experience Experience supporting using these systems in our client's current environment: Active Directory, DNS, VSphere, 3cx VoIP and Poly Telepresence, Cisco Meraki, VEEAM, Kandji, Atera, Ticketing System Administration (some substitutions for similar products) Expertise in troubleshooting networking issues, storage, server, cabling, Mac OS and Windows systems along with specific client applications Identify process and procedures to develop more efficient overall processes Sets goals and expectation
- 3 days ago
LHH Recruitment Solutions is currently seeking a Help Desk Lead / Manager to who can bring their leadership and technical expertise to our team. This role is suited for an individual with a proven track record in informal leadership, such as mentoring, and who aspires to enhance their career with a management title. This is an on-site position, reporting out of the Sarasota office. (Must be within a 30-minute drive radius of Sarasota, MUST have Tier III & Leadership Experience) Responsibilities: Lead and mentor a team of IT professionals, fostering a collaborative work environment. Manage and oversee IT hardware infrastructure and help desk operations. Develop and enforce cybersecurity protocols. Coordinate with various departments to ensure seamless integration of IT services. Drive the implementation of Microsoft tools (Azure, AD) and Power BI within the organization. Qualifications: Proven experience as a Level 3 Team Lead or equivalent in IT. Strong background in hardware, help des
- 4 days ago