Call Center Team Manager Salary in Boston, MA

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How much does a Call Center Team Manager make in Boston, MA? The average Call Center Team Manager salary in Boston, MA is $113,529 as of March 26, 2024, but the salary range typically falls between $100,200 and $129,487. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Call Center Team Manager

$100,200 to $129,487

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Call Center Team Manager

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Job Openings for Call Center Team Manager in Boston, MA

Program Manager, Social Services, Call Center

Masons of California - Union City , CA

We are actively seeking a Program Manager, Social Services, Call Center The pay range for this ... team, MOS, Skilled Nursing, and Acacia Creek, to ensure timely completions, approvals, and ...

LinkedIn - 5 days ago

Call Center Manager

GDM Group - San Jose , CA

Call Center Manager Wanted - Exciting Leadership Opportunity ... Join a Growing Team at Our State-of-the-Art Call Center in San Jose, CA! TrioHeatingandAir.com ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 37 days ago

Technical Call Center Agent

HR Annie Consulting - Vancouver , WA

If so, Retail Imaging Management Group is looking for you! We are currently seeking a dedicated Technical Call Center Agent to join our team in Vancouver, WA to contribute to our mission of providing ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Bilingual Call Center Sales Representative

Wilshire Law Firm - Los Angeles , CA

Bilingual Call Center Sales Representative Impact: As our Call Center Sales Representative in our ... Working with the firm's intake management team to determine viability of potential cases. * Being a ...

ZipRecruiter - 3 days ago

Call Center Specialist Expanded Function

Virginia Garcia Memorial Health Center - Hillsboro , OR

This position is a part of the Call Center team and the person holding this position will be ... by VGMHC management Knowledge, Skills and Abilities Required: • Knowledgeable in medical ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 3 days ago

Sales Call Center Representative

Kelly Services - Rocklin , CA

Call Center Representative 100% Onsite in Rocklin, CA NEW HIRE CLASS STARTS IN MAY 2024! THIS IS A ... time management skills with the ability to work independently and in a collaborative team ...

ZipRecruiter - 10 days ago

What does a Call Center Team Manager do?

Common responsibilities of a Call Center Team Manager

Manage and assume accountability for agent attendance, turn-over, motivation, training, hiring and overall job performance.

October 08, 2022

Develop common solutions within contact center platforms to enable business units to implement solutions quickly for new and existing clients.

December 09, 2022

Support Program and Telecare with direction on escalated patient care and customer service concerns.

December 17, 2022

Works with the Director of Emergency Services to evaluate program outcomes and to ensure culturally appropriate continuum of services for clients.

February 03, 2023

Assisting with the delivery of standardized contact center best practices within contact center platforms.

February 17, 2023

Leads and trains offshore team members on creation and modification of skills, agent scripts and workforce management reporting capabilities.

February 20, 2023

Facilitate daily pre-shift meetings with Telecare Team Leaders.

March 30, 2023

Provide Team Member with comprehensive qualitative monthly audit feedback to include attendance updates, voice audit summaries, analysis of productivity levels against goals and summary communication of departmental and/or business news.

April 09, 2023

Document and Deliver 10/10 bi-monthly feedback sessions, highlighting improvements and areas of opportunity with each team member.

April 13, 2023

Monitors quality initiatives, including staff recruiting and training, monitoring/reporting of significant clinical events, monitoring/recording patient/family satisfaction, and monitoring/recording satisfaction of referral sources.

May 04, 2023

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Call Center Team Manager Salary By Experience Levels in Boston, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Call Center Team Manager Salary By Level of Education in Boston, MA

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LEVEL OF EDUCATION

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Average Salary Range for Call Center Team Manager in Boston, MA

Average Base Salary

Core compensation

100200

129487

113529

Average Total Cash Compensation

Includes base and annual incentives

106559

142582

122563

What is the average salary for Call Center Team Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Team Manager in Boston, MA. The base salary for Call Center Team Manager ranges from $100,200 to $129,487 with the average base salary of $113,529. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $106,559 to $142,582 with the average total cash compensation of $122,563.

View Average Salary for Call Center Team Manager as table

	Average Salary	Average Salary Range
Base Salary	$113,529	$100,200 - $129,487
Bonus	$9,033	$6,358 - $13,095
Total Pay	$122,563	$106,559 - $142,582

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Call Center Team Manager Salary Near Boston, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Boston, MA
CITY, STATE Revere, MA	AVERAGE SALARY RANGE $100,710 - $130,146	COMPARE TO Boston, MA
CITY, STATE Brookline, MA	AVERAGE SALARY RANGE $100,710 - $130,146	COMPARE TO Boston, MA
CITY, STATE Malden, MA	AVERAGE SALARY RANGE $100,710 - $130,146	COMPARE TO Boston, MA
CITY, STATE Somerville, MA	AVERAGE SALARY RANGE $100,710 - $130,146	COMPARE TO Boston, MA
CITY, STATE Quincy, MA	AVERAGE SALARY RANGE $100,710 - $130,146	COMPARE TO Boston, MA
CITY, STATE Arlington, MA	AVERAGE SALARY RANGE $100,710 - $130,146	COMPARE TO Boston, MA

See salaries for Call Center Team Manager in locations close to Boston, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Boston, Massachusetts

Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The city's official elevation, as measured at Logan International Airport, is 19 ft (5.8 m) above sea level. The highest point in Boston is Bellevue Hill at 330 feet (100 m) above sea level, and the lowest point is at sea level. Situated onshore of the Atlantic Ocean, Boston is the only state capital in the contiguous United States with an oceanic shoreline. Boston is surrounded by the "Greater Boston" region and is contiguously bordered by the citi...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Call Center Team Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Boston, MA that might be a good fit for the type of job and salary you are looking for.

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100200

129487

About Boston, Massachusetts Boston has an area of 89.63 square miles (232.1 km2)—48.4 square miles (125.4 km2) (54%) of land and 41.2 square miles (106.7 km2) (46%) of water. The....More

Boston, Massachusetts area prices were up 2.5% from a year ago

Call Center Team Manager Salary in popular cities: Worcester, Springfield, Lowell

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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