Call Center Team Manager Salary in Massachusetts

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How much does a Call Center Team Manager make in Massachusetts? The average Call Center Team Manager salary in Massachusetts is $110,187 as of March 26, 2024, but the range typically falls between $97,251 and $125,675. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Salary range for a Call Center Team Manager

$97,251 to $125,675

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Call Center Team Manager

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Location	Avg. Salary	Date Updated
Location Attleboro, MA	Avg. Salary $106,237	Date Updated March 26, 2024
Location Barnstable, MA	Avg. Salary $107,351	Date Updated March 26, 2024
Location Fitchburg, MA	Avg. Salary $107,959	Date Updated March 26, 2024
Location Hyannis, MA	Avg. Salary $106,946	Date Updated March 26, 2024
Location Leominster, MA	Avg. Salary $106,643	Date Updated March 26, 2024
Location Malden, MA	Avg. Salary $113,529	Date Updated March 26, 2024
Location Methuen, MA	Avg. Salary $108,162	Date Updated March 26, 2024
Location Newton, MA	Avg. Salary $113,529	Date Updated March 26, 2024
Location Revere, MA	Avg. Salary $113,529	Date Updated March 26, 2024
Location Weymouth, MA	Avg. Salary $110,592	Date Updated March 26, 2024

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Search Call Center Team Manager Job Openings

Job Openings for Call Center Team Manager in Massachusetts

Program Manager, Social Services, Call Center

Masons of California - Union City , CA

We are actively seeking a Program Manager, Social Services, Call Center The pay range for this ... team, MOS, Skilled Nursing, and Acacia Creek, to ensure timely completions, approvals, and ...

LinkedIn - 4 days ago

Call Center Manager

GDM Group - San Jose , CA

Call Center Manager Wanted - Exciting Leadership Opportunity ... Join a Growing Team at Our State-of-the-Art Call Center in San Jose, CA! TrioHeatingandAir.com ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 36 days ago

Technical Call Center Agent

HR Annie Consulting - Vancouver , WA

If so, Retail Imaging Management Group is looking for you! We are currently seeking a dedicated Technical Call Center Agent to join our team in Vancouver, WA to contribute to our mission of providing ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Call Center Supervisor

Work With Your Handz - Charlottesville , VA

Call Center Supervisor *IN-OFFICE ROLE / MUST BE LOCAL TO CHARLOTTESVILLE, VA* We have been in ... A "fun-based" management team Benefits: * 100% covered Healthcare for employee * 401k with ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

Call Center Specialist Expanded Function

Virginia Garcia Memorial Health Center - Hillsboro , OR

This position is a part of the Call Center team and the person holding this position will be ... by VGMHC management Knowledge, Skills and Abilities Required: • Knowledgeable in medical ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Sales Call Center Representative

Kelly Services - Rocklin , CA

Call Center Representative 100% Onsite in Rocklin, CA NEW HIRE CLASS STARTS IN MAY 2024! THIS IS A ... time management skills with the ability to work independently and in a collaborative team ...

ZipRecruiter - 9 days ago

What does a Call Center Team Manager do?

Common responsibilities of a Call Center Team Manager

Manage and assume accountability for agent attendance, turn-over, motivation, training, hiring and overall job performance.

October 08, 2022

Develop common solutions within contact center platforms to enable business units to implement solutions quickly for new and existing clients.

December 09, 2022

Support Program and Telecare with direction on escalated patient care and customer service concerns.

December 17, 2022

Works with the Director of Emergency Services to evaluate program outcomes and to ensure culturally appropriate continuum of services for clients.

February 03, 2023

Assisting with the delivery of standardized contact center best practices within contact center platforms.

February 17, 2023

Leads and trains offshore team members on creation and modification of skills, agent scripts and workforce management reporting capabilities.

February 20, 2023

Facilitate daily pre-shift meetings with Telecare Team Leaders.

March 30, 2023

Provide Team Member with comprehensive qualitative monthly audit feedback to include attendance updates, voice audit summaries, analysis of productivity levels against goals and summary communication of departmental and/or business news.

April 09, 2023

Document and Deliver 10/10 bi-monthly feedback sessions, highlighting improvements and areas of opportunity with each team member.

April 13, 2023

Monitors quality initiatives, including staff recruiting and training, monitoring/reporting of significant clinical events, monitoring/recording patient/family satisfaction, and monitoring/recording satisfaction of referral sources.

May 04, 2023

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About Massachusetts

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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New Hampshire

Call Center Team Manager Salaries in Portsmouth, New Hampshire

Rhode Island

Call Center Team Manager Salaries in Providence, Rhode Island

Most Popular Cities for Call Center Team Manager Job

About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More

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