Workshops, legal assistance, Board Build, Neighborhood Leadership, Neighborhood 360â”¬â–‘ Fellows, and community engagement assistance) with the goal of increasing the capacity of CBDOs to operate efficiently, demonstrate good governance practices, and implement effective commercial revitalization projects.
December 26, 2019
Support the Director of Capacity Building Initiatives in all aspects of managing Capacity Building programs, including program development, implementation, and evaluation.
March 02, 2020
Assist the Senior Program Manager and Director with the on-going supervision of external partners and their project outcomes including maintaining regular communication to ensure successful project completion.
April 11, 2020
Manage the day-to-day operation of assigned Avenue NYC capacity building and organizational development programs, including managing annual outreach and recruitment efforts, developing and implementing curriculum and professional development trainings, and managing all related program administration, scheduling, and coordination.
April 19, 2020
Create best capacity plan and set staffing targets for our business by managing trade-offs between Customer Experience/Service Levels, Employee Experience, Operational Flexibility, and Cost Effectiveness.
April 28, 2020
Lead and perform analysis around driver impacts to the capacity plans focused on identifying risks to the business plan, as well as, finding opportunities to improve operational performance and quality.
May 27, 2020
Demonstrated expertise in managing scheduling and RTA practices and delivery in multi-channel (phone, email and chat) global technical support organizations.
May 28, 2020