Customer Service Operations Manager Salary in Cleveland, OH

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How much does a Customer Service Operations Manager make in Cleveland, OH? The average Customer Service Operations Manager salary in Cleveland, OH is $79,279 as of March 26, 2024, but the salary range typically falls between $64,489 and $113,118. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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$64,489 to $113,118

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Customer Service Operations Manager

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Job Openings for Customer Service Operations Manager in Cleveland, OH

Retail Store and Customer Service Manager

The Caviar Co. - San Francisco , CA

This role will act as our head Caviar Concierge, overseeing all customer service operations and our ... Build and manage relationships and curate custom orders. * Communicate with the Tiburon Champagne ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Customer Service & Support Manager

Clear Concepts Management - Petaluma , CA

As we continue to expand our operations, we are seeking a motivated and customer-focused individual to join our sales team as an Entry Level Customer Service & Support Manager. Customer Service ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Customer Service Manager

Westamerica Bank - Vallejo , CA

Provides customers with quality service; supervises operational staff; promotes sales of all Bank ... Manage overall operations of the branch through effective delegation & follow-up. * Demonstrate ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Customer Service Manager (Onsite)

Irvine Technology Corporation - Redwood City , CA

Identify and implement process improvements to optimize customer service operations. * Develop a ... Manage studies as needed in conjunction with Lab Operations and R&D to track requirements, orders ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 16 days ago

Travel Agency Customer Service Manager

Sienna Charles - San Francisco , CA

Responsible for all day-to-day operations related to client travel and concierge requests, setting ... CRM, Monday, Zendesk, and others. * Ideally experienced in a company with high-level B2C services ...

LinkedIn - 8 days ago

Commercial Banking Customer Service Manager

Northwest Bank - Lake Oswego , OR

The CSM is responsible for managing, mentoring, coaching, and leading the day-to-day branch operations of the Customer Service Team, new employee onboarding, identifying needs and providing training ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 16 days ago

What does a Customer Service Operations Manager do?

Common responsibilities of a Customer Service Operations Manager

Demonstrated business consulting skills with the ability to forge relationships, facilitate discussions and drive to resolution with both internal and external stakeholders.

October 07, 2022

Build and shape processes and technologies that deliver innovative capability, maximize efficiencies and drive growth.

November 11, 2022

Drive innovation, champion new projects, and collaborate strongly with cross-functional management to successfully get new product ideas on the roadmap.

December 17, 2022

Provide ongoing analysis and metric reporting to monitor effectiveness and overall performance of contact center operations and develop solutions to increase effectiveness of contact center operations.

December 31, 2022

Hands-on product management, design, analysis, and systems development from concept through delivery.

January 13, 2023

Create and maintain Weekly KPI Reporting Documents related to Attendance and Payroll Data.

January 31, 2023

Supports results through best practice leadership and management principles by identifying and supporting the service drivers that provide an outstanding member experience.

February 08, 2023

Lead the global cadence of an enterprise which has operations in more than 40 countries and encompassing more than 50,000 Customer Service Associates.

March 20, 2023

Manager/Supervise the Order Administration team for AII, AIF and AIM divisions to process customer equipment purchase orders within the UTO Customer Center, insuring accurate and efficient equipment ordering and related functions to delivery on our customer promise of best operation.

May 14, 2023

Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management.

May 21, 2023

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Customer Service Operations Manager Salary By Experience Levels in Cleveland, OH

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Service Operations Manager Salary By Level of Education in Cleveland, OH

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LEVEL OF EDUCATION

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Average Salary Range for Customer Service Operations Manager in Cleveland, OH

Average Base Salary

Core compensation

64489

113118

79279

Average Total Cash Compensation

Includes base and annual incentives

64489

113118

79279

What is the average salary for Customer Service Operations Manager in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Operations Manager in Cleveland, OH. The base salary for Customer Service Operations Manager ranges from $64,489 to $113,118 with the average base salary of $79,279. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $64,489 to $113,118 with the average total cash compensation of $79,279.

View Average Salary for Customer Service Operations Manager as table

	Average Salary	Average Salary Range
Base Salary	$79,279	$64,489 - $113,118
Bonus	$0	$0 - $0
Total Pay	$79,279	$64,489 - $113,118

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Service Operations Manager Salary Near Cleveland, OH

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Cleveland, OH
CITY, STATE Euclid, OH	AVERAGE SALARY RANGE $64,775 - $113,619	COMPARE TO Cleveland, OH
CITY, STATE Lakewood, OH	AVERAGE SALARY RANGE $64,828 - $113,711	COMPARE TO Cleveland, OH
CITY, STATE Elyria, OH	AVERAGE SALARY RANGE $63,340 - $111,102	COMPARE TO Cleveland, OH
CITY, STATE Lorain, OH	AVERAGE SALARY RANGE $64,141 - $112,507	COMPARE TO Cleveland, OH
CITY, STATE Cuyahoga Falls, OH	AVERAGE SALARY RANGE $63,051 - $110,595	COMPARE TO Cleveland, OH
CITY, STATE Akron, OH	AVERAGE SALARY RANGE $63,051 - $110,595	COMPARE TO Cleveland, OH

See salaries for Customer Service Operations Manager in locations close to Cleveland, OH. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Cleveland, Ohio

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Customer Service Senior Manager	LOCATION Cleveland, OH	MINIMUM SALARY $119,044	MAXIMUM SALARY $153,448
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JOB TITLE Customer Service Manager	LOCATION Cleveland, OH	MINIMUM SALARY $86,729	MAXIMUM SALARY $112,198
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JOB TITLE Operations & Customer Service Representative	LOCATION Cleveland, OH	MINIMUM SALARY $34,428	MAXIMUM SALARY $42,914
JOB TITLE Operations Coordinator, Customer Service	LOCATION Cleveland, OH	MINIMUM SALARY $67,261	MAXIMUM SALARY $90,308

The Customer Service Operations Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Cleveland, OH that might be a good fit for the type of job and salary you are looking for.

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64489

113118

About Cleveland, Ohio Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a populatio....More

Cleveland, Ohio area prices were up 1.6% from a year ago

Customer Service Operations Manager Salary in popular cities: Columbus, Cincinnati, Toledo

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role