Customer Support Lead Salary in Cranston, RI

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How much does a Customer Support Lead make in Cranston, RI? The average Customer Support Lead salary in Cranston, RI is $66,671 as of April 24, 2024, but the salary range typically falls between $59,107 and $75,609. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Customer Support Lead

$59,107 to $75,609

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Customer Support Lead

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Job Openings for Customer Support Lead in Cranston, RI

Sr. Manager, Customer Support

iSpot.tv - Bellevue , WA

Fully staff, lead, motivate, and develop a team of customer support representatives to deliver exceptional service to iSpot's customers. * Oversee daily operations of the customer support team ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 19 days ago

Key Customer Support Manager

Pfeiffer Vacuum Valves & Engineering - Yreka , CA

Exempt SUMMARY The Key Customer Support Manager plays a crucial role in aligning our customer ... lead quarterly business reviews with major accounts by being able to discuss performance ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 13 days ago

Representative, Customer Support

RS Hughes Company Inc - Carol Stream , IL

Position Description The Customer Support Representative will be responsible for handling a high ... Coordinates in a timely manner with operations to verify lead times, schedule customer orders ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 27 days ago

Head of Customer Support

ShipperHQ - Austin , TX

As Head of Customer Support, you will lead our Support Team including coaching team members, spotting support trends, and working closely with other departments to proactively reduce customer churn

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 50 days ago

Customer Support - Deposit Analyst

UFS LLC - O'Fallon , MO

Summary As part of a diverse and skilled Customer Support team, you will be tasked with providing ... We believe engaged employees lead to loyal customers, which in turn drives results for our business

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 36 days ago

Head of Customer Support (Remote Only - America/EMEA)

Hospitable.com - Remote , OR

As a Head of Customer Support , your mission will be to create a support organization that is able ... Identify and lead process improvements to drive a consistent, scalable, and process-driven approach ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 47 days ago

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

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Customer Support Lead Salary By Experience Levels in Cranston, RI

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Lead Salary By Level of Education in Cranston, RI

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LEVEL OF EDUCATION

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Average Salary Range for Customer Support Lead in Cranston, RI

Average Base Salary

Core compensation

59107

75609

66671

Average Total Cash Compensation

Includes base and annual incentives

61022

79833

69544

What is the average salary for Customer Support Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Lead in Cranston, RI. The base salary for Customer Support Lead ranges from $59,107 to $75,609 with the average base salary of $66,671. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $61,022 to $79,833 with the average total cash compensation of $69,544.

View Average Salary for Customer Support Lead as table

	Average Salary	Average Salary Range
Base Salary	$66,671	$59,107 - $75,609
Bonus	$2,873	$1,915 - $4,225
Total Pay	$69,544	$61,022 - $79,833

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Lead Salary Near Cranston, RI

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Cranston, RI
CITY, STATE Providence, RI	AVERAGE SALARY RANGE $59,332 - $75,896	COMPARE TO Cranston, RI
CITY, STATE Warwick, RI	AVERAGE SALARY RANGE $59,332 - $75,896	COMPARE TO Cranston, RI
CITY, STATE East Providence, RI	AVERAGE SALARY RANGE $59,332 - $75,896	COMPARE TO Cranston, RI
CITY, STATE Coventry, RI	AVERAGE SALARY RANGE $59,219 - $75,752	COMPARE TO Cranston, RI
CITY, STATE Pawtucket, RI	AVERAGE SALARY RANGE $59,332 - $75,896	COMPARE TO Cranston, RI
CITY, STATE Cumberland, RI	AVERAGE SALARY RANGE $59,332 - $75,896	COMPARE TO Cranston, RI

See salaries for Customer Support Lead in locations close to Cranston, RI. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Cranston, Rhode Island

Cranston, once known as Pawtuxet, is a city in Providence County, Rhode Island, United States. With a population of 80,529 at the 2010 census, it is the third largest city in the state. The center of population of Rhode Island is located in Cranston. Cranston is a part of the Providence metropolitan area. Cranston was named one of the "100 Best Places to Live" in the United States by Money magazine in 2006. It is among the top 25 safest cities in the country, according to CQ Press's research. According to the survey done by 24/7 Wall St website, Cranston ranked 36th on the list of “America’s ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Support Lead in Cranston, RI

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Support Team Lead	LOCATION Cranston, RI	MINIMUM SALARY $55,699	MAXIMUM SALARY $71,325
JOB TITLE Technical Customer Support Specialist IV	LOCATION Cranston, RI	MINIMUM SALARY $100,424	MAXIMUM SALARY $130,441
JOB TITLE Customer Lead	LOCATION Cranston, RI	MINIMUM SALARY $31,051	MAXIMUM SALARY $43,349
JOB TITLE Customer Service and Support Team Leader	LOCATION Cranston, RI	MINIMUM SALARY $58,430	MAXIMUM SALARY $74,820
JOB TITLE Technical Customer Support Director	LOCATION Cranston, RI	MINIMUM SALARY $169,046	MAXIMUM SALARY $205,422
JOB TITLE Customer Service Lead	LOCATION Cranston, RI	MINIMUM SALARY $59,107	MAXIMUM SALARY $75,609

The Customer Support Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Cranston, RI that might be a good fit for the type of job and salary you are looking for.

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59107

75609

About Cranston, Rhode Island Cranston, once known as Pawtuxet, is a city in Providence County, Rhode Island, United States. With a population of 80,529 at the 2010 census, it is t....More

Cranston, Rhode Island area prices were up 1.6% from a year ago

Customer Support Lead Salary in popular cities: Providence, Warwick, Pawtucket

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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