Customer Support Lead Salary in New Bedford, MA

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How much does a Customer Support Lead make in New Bedford, MA? The average Customer Support Lead salary in New Bedford, MA is $67,129 as of March 26, 2024, but the salary range typically falls between $59,514 and $76,128. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Customer Support Lead

$59,514 to $76,128

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Customer Support Lead

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Job Openings for Customer Support Lead in New Bedford, MA

Customer Support Team Lead (Hybrid)

Haus Labs by Lady Gaga - El Segundo , CA

Customer Support Team Lead Salary: $60,000-$70,000 Department: Digital Manager: Manager, Digital Customer Experience Who We Are Launched by Lady Gaga, Haus Labs is a vegan and cruelty-free cosmetics ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 29 days ago

Sr. Manager, Customer Support

iSpot.tv - Bellevue , WA

Fully staff, lead, motivate, and develop a team of customer support representatives to deliver exceptional service to iSpot's customers. * Oversee daily operations of the customer support team ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 16 days ago

Key Customer Support Manager

Pfeiffer Vacuum Valves & Engineering - Yreka , CA

Exempt SUMMARY The Key Customer Support Manager plays a crucial role in aligning our customer ... lead quarterly business reviews with major accounts by being able to discuss performance ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 10 days ago

Head of Customer Support (Remote Only - America/EMEA)

Hospitable.com - Remote , OR

As a Head of Customer Support , your mission will be to create a support organization that is able ... Identify and lead process improvements to drive a consistent, scalable, and process-driven approach ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 44 days ago

Product and Customer Support Manager

FNA Group - Mesquite , TX

Lead and manage the creation of supporting content for parts and accessories, through the Product ... Manage customer / channel specific service parts price files. * Utilize daily parts and accessory ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 72 days ago

Technical Customer Support Manager

Azena - Walnut Creek , CA

The Technical Customer Support Manager will be responsible for managing and coordinating the ... lead and work with others effectively in a team environment and to collaborate with peers. · ...

ZipRecruiter - 68 days ago

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

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Customer Support Lead Salary By Experience Levels in New Bedford, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Lead Salary By Level of Education in New Bedford, MA

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LEVEL OF EDUCATION

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Average Salary Range for Customer Support Lead in New Bedford, MA

Average Base Salary

Core compensation

59514

76128

67129

Average Total Cash Compensation

Includes base and annual incentives

61444

80382

70019

What is the average salary for Customer Support Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Lead in New Bedford, MA. The base salary for Customer Support Lead ranges from $59,514 to $76,128 with the average base salary of $67,129. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $61,444 to $80,382 with the average total cash compensation of $70,019.

View Average Salary for Customer Support Lead as table

	Average Salary	Average Salary Range
Base Salary	$67,129	$59,514 - $76,128
Bonus	$2,890	$1,930 - $4,254
Total Pay	$70,019	$61,444 - $80,382

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Lead Salary Near New Bedford, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO New Bedford, MA
CITY, STATE Fall River, MA	AVERAGE SALARY RANGE $59,795 - $76,487	COMPARE TO New Bedford, MA
CITY, STATE Tiverton, RI	AVERAGE SALARY RANGE $59,739 - $76,415	COMPARE TO New Bedford, MA
CITY, STATE Taunton, MA	AVERAGE SALARY RANGE $61,312 - $78,428	COMPARE TO New Bedford, MA
CITY, STATE Newport, RI	AVERAGE SALARY RANGE $59,503 - $76,113	COMPARE TO New Bedford, MA
CITY, STATE East Providence, RI	AVERAGE SALARY RANGE $59,176 - $75,696	COMPARE TO New Bedford, MA
CITY, STATE Plymouth, MA	AVERAGE SALARY RANGE $60,725 - $77,677	COMPARE TO New Bedford, MA

See salaries for Customer Support Lead in locations close to New Bedford, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About New Bedford, Massachusetts

New Bedford is a city in Bristol County, Massachusetts, United States. As of the 2010 census, the city had a total population of 95,072, making it the sixth-largest city in Massachusetts. New Bedford is nicknamed "The Whaling City" because during the 19th century, the city was one of the most important whaling ports in the world, along with Nantucket, Massachusetts and New London, Connecticut. The city, along with Fall River and Taunton, make up the three largest cities in the South Coast region of Massachusetts and is known for its fishing fleet and accompanying seafood producing industries ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Support Lead in New Bedford, MA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Support Team Lead	LOCATION New Bedford, MA	MINIMUM SALARY $55,552	MAXIMUM SALARY $71,137
JOB TITLE Technical Customer Support Specialist IV	LOCATION New Bedford, MA	MINIMUM SALARY $101,104	MAXIMUM SALARY $131,324
JOB TITLE Customer Lead	LOCATION New Bedford, MA	MINIMUM SALARY $30,970	MAXIMUM SALARY $43,238
JOB TITLE Technical Customer Support Director	LOCATION New Bedford, MA	MINIMUM SALARY $170,193	MAXIMUM SALARY $206,813
JOB TITLE Customer Service and Support Team Leader	LOCATION New Bedford, MA	MINIMUM SALARY $58,830	MAXIMUM SALARY $75,340
JOB TITLE Technical Customer Support Manager	LOCATION New Bedford, MA	MINIMUM SALARY $106,145	MAXIMUM SALARY $137,722

The Customer Support Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in New Bedford, MA that might be a good fit for the type of job and salary you are looking for.

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59514

76128

About New Bedford, Massachusetts New Bedford is a city in Bristol County, Massachusetts, United States. As of the 2010 census, the city had a total population of 95,072, making it the....More

New Bedford, Massachusetts area prices were up 1.6% from a year ago

Customer Support Lead Salary in popular cities: Boston, Worcester, Springfield

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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