Customer Support Lead Salary in San Jose, CA

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How much does a Customer Support Lead make in San Jose, CA? The average Customer Support Lead salary in San Jose, CA is $79,553 as of March 26, 2024, but the salary range typically falls between $70,529 and $90,217. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Customer Support Lead

$70,529 to $90,217

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Customer Support Lead

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Job Openings for Customer Support Lead in San Jose, CA

Sr. Customer Support Trainer & Knowledge Lead - Hybrid (SaaS/Healthcare IT/EMR/EHR)

Raintree Systems, Inc - Phoenix , AZ

L&D & Client Support A Sr. Support Trainer & Knowledge Lead plays a critical role in ensuring that support personnel possess the knowledge and skills required to assist customers effectively with ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 84 days ago

Sr. Manager, Customer Support

iSpot.tv - Bellevue , WA

Fully staff, lead, motivate, and develop a team of customer support representatives to deliver exceptional service to iSpot's customers. * Oversee daily operations of the customer support team ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 16 days ago

Key Customer Support Manager

Pfeiffer Vacuum Valves & Engineering - Yreka , CA

Exempt SUMMARY The Key Customer Support Manager plays a crucial role in aligning our customer ... lead quarterly business reviews with major accounts by being able to discuss performance ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 10 days ago

Head of Customer Support (Remote Only - America/EMEA)

Hospitable.com - Remote , OR

As a Head of Customer Support , your mission will be to create a support organization that is able ... Identify and lead process improvements to drive a consistent, scalable, and process-driven approach ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 44 days ago

Technical Customer Support Manager

Azena - Walnut Creek , CA

The Technical Customer Support Manager will be responsible for managing and coordinating the ... lead and work with others effectively in a team environment and to collaborate with peers. · ...

ZipRecruiter - 68 days ago

Representative, Customer Support

RS Hughes Company Inc - Portland , OR

Position Description The Customer Support Representative will be responsible for handling a high ... Coordinates in a timely manner with operations to verify lead times, schedule customer orders ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 77 days ago

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

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Customer Support Lead Salary By Experience Levels in San Jose, CA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Lead Salary By Level of Education in San Jose, CA

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LEVEL OF EDUCATION

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Average Salary Range for Customer Support Lead in San Jose, CA

Average Base Salary

Core compensation

70529

90217

79553

Average Total Cash Compensation

Includes base and annual incentives

72816

95259

82978

What is the average salary for Customer Support Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Lead in San Jose, CA. The base salary for Customer Support Lead ranges from $70,529 to $90,217 with the average base salary of $79,553. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $72,816 to $95,259 with the average total cash compensation of $82,978.

View Average Salary for Customer Support Lead as table

	Average Salary	Average Salary Range
Base Salary	$79,553	$70,529 - $90,217
Bonus	$3,425	$2,287 - $5,042
Total Pay	$82,978	$72,816 - $95,259

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Lead Salary Near San Jose, CA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO San Jose, CA
CITY, STATE Santa Clara, CA	AVERAGE SALARY RANGE $70,529 - $90,217	COMPARE TO San Jose, CA 0%
CITY, STATE Santa Cruz, CA	AVERAGE SALARY RANGE $62,509 - $79,959	COMPARE TO San Jose, CA
CITY, STATE Fremont, CA	AVERAGE SALARY RANGE $70,394 - $90,045	COMPARE TO San Jose, CA
CITY, STATE Hayward, CA	AVERAGE SALARY RANGE $68,449 - $87,558	COMPARE TO San Jose, CA
CITY, STATE Oakland, CA	AVERAGE SALARY RANGE $68,562 - $87,701	COMPARE TO San Jose, CA
CITY, STATE Daly City, CA	AVERAGE SALARY RANGE $70,248 - $89,858	COMPARE TO San Jose, CA

See salaries for Customer Support Lead in locations close to San Jose, CA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About San Jose, California

San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, the city has a total area of 180.0 sq mi (466 km2), of which 3.4 sq mi (8.8 km2) (1.91%) is water, making it the fourth-largest California city by land area (after Los Angeles, San Diego and California City). San Jose lies between the San Andreas Fault, the source of the 1989 Loma Prieta earthquake, and the Calaveras Fault. San Jose is shaken by moderate earthquakes on average one or two times a year. These quakes originate just east of the city on...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Support Lead in San Jose, CA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Support Team Lead	LOCATION San Jose, CA	MINIMUM SALARY $55,552	MAXIMUM SALARY $71,137
JOB TITLE Technical Customer Support Specialist IV	LOCATION San Jose, CA	MINIMUM SALARY $119,816	MAXIMUM SALARY $155,630
JOB TITLE Customer Lead	LOCATION San Jose, CA	MINIMUM SALARY $30,970	MAXIMUM SALARY $43,238
JOB TITLE Technical Customer Support Director	LOCATION San Jose, CA	MINIMUM SALARY $201,693	MAXIMUM SALARY $245,090
JOB TITLE Customer Service and Support Team Leader	LOCATION San Jose, CA	MINIMUM SALARY $69,720	MAXIMUM SALARY $89,280
JOB TITLE Technical Customer Support Manager	LOCATION San Jose, CA	MINIMUM SALARY $125,791	MAXIMUM SALARY $163,212

The Customer Support Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in San Jose, CA that might be a good fit for the type of job and salary you are looking for.

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70529

90217

About San Jose, California San Jose is located at 37°20′07″N 121°53′31″W / 37.335278°N 121.891944°W / 37.335278; -121.891944. According to the United States Census Bureau, th....More

San Jose, California area prices were up 2.9% from a year ago

Customer Support Lead Salary in popular cities: Los Angeles, San Diego, San Francisco

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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