Support CIG offices and terminal network equipment including routers, switches, wireless access points, fixed wireless broadband equipment, computers, printers, handhelds, IP cameras and any hardware or software directed to be maintained or serviced.
March 26, 2020
Installs, images, monitors, configures, upgrades, troubleshoots, and maintains physical and virtual servers, personal computers, laptops, printers, software, audio and video equipment, telecommunication systems, wireless connectivity, remote access, and other network devices.
April 06, 2020
Provides one-on-one training pertaining to the use of standard applications, equipment, and/or systems, including audio/video equipment, telecommunication equipment and systems.
April 16, 2020
Required to stand, walk, sit, use tools, reach with hands and arms, climb stairs, balance, stoop, kneel, crawl, talk, hear, taste or smell.
May 04, 2020
Participates in appropriate IT department and working group meetings to stay informed about current IT systems and policies as well as provide feedback and guidance for the design and evolution of IT systems and policies.
May 10, 2020
Demonstrated ability to listen, research, identify, and mediate the resolution of technical issues affecting the needs of the Help Desk customers and to effectively summarize and handle escalated issues within and among the appropriate Student Affairs IT unit personnel.
May 18, 2020
Develops and maintains current, personal knowledge and skills on industry and professional trends and activities in information technology.
May 31, 2020