Responds to inquiries from Policyholders, Agents, insurance carriers, claimants, assigned experts and others.
June 04, 2021
Documents claim files and facilitates processing of claims in collaboration with other departments.
August 15, 2021
Works closely with Unit Manager or mentor to promptly resolve assigned claim.
October 22, 2021
Files contentions and supporting documents on behalf of the insured/driver.
December 14, 2021
File documentation can include photos, estimates, statements, police reports, and other items that will be pertinent to the completion of the claim file.
December 24, 2021
Determines settlement amounts based on independent judgment, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits, and deductibles.
January 02, 2022
Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic Strong verbal and written communication skills - Basic Attention to detail ensuring accuracy - Basic Ability to work in a high volume, fast paced environment managing multiple priorities - Basic Analytical Thinking - Basic Judgment/ Decision Making - Basic.
January 27, 2022