Generates customer approval and adverse action notices for modifications, short sale or deed-in-lieu.
October 07, 2021
Review loss mitigation package documentation in accordance with Regulation X (30 calendar days) to determine if the homeowner qualifies for a loss mitigation option, and report information to investor, client, insurer.
November 30, 2021
Contact homeowners and real estate agents to provide status of loss mitigation files.
December 01, 2021
Determine and communicate needed conditions to properly document the file (reason for default letter, updated pay stubs, bankruptcy papers, etc.
December 02, 2021
Complete system tasks as required to maintain compliance with Treasury, Company and Investor guidelines.
December 16, 2021
Handle all written and verbal correspondence professionally between the homeowners, client, investor, insurer, subordinate lien holders, real estate agents, consumer credit counseling services, and foreclosure attorneys.
December 19, 2021