Ops Agent Salary in the United States

How much does an Ops Agent make in the United States?

As of January 01, 2026, the average salary for an Ops Agent in the United States is $37,827 per year, which breaks down to an hourly rate of $18.

However, an Ops Agent's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $44,506
  • Majority Range (25th-75th percentile): $36,300 to $41,323
  • Entry-Level (10th percentile): $34,910
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View as table View as graph 25% $36,300 10% $34,910 90% $44,506 75% $41,323 $37,827 50%(Median) Didn’t find job title? Click

Ops Agent Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $41,323 $3,444 $795 $20
Average $37,827 $3,152 $727 $18
25th Percentile $36,300 $3,025 $698 $17
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Key Factors That Influence Ops Agent Salaries

An Ops Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Ops Agent Salaries?

Experience is a primary driver of an Ops Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $37,466
  • Early Career (1-2 years): $37,570
  • Mid-Level (2-4 years): $38,187
  • Senior-Level (5-8 years): $38,598
  • Expert (over 8 years): $38,701
Levels Salary
Entry Level Ops Agent$37,466
Intermediate Level Ops Agent$37,570
Senior Level Ops Agent$38,187
Specialist Level Ops Agent$38,598
Expert Level Ops Agent$38,701
$37,466 0 yr
$37,570 < 2 yrs
$38,187 2-4 yrs
$38,598 5-8 yrs
$38,701 > 8 yrs
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What Am I Worth?

How Do Ops Agent Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Ops Agents. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $41,882.
  • California: $41,723.
  • Massachusetts: $41,167.

Top Paying Cities for Ops Agents

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $47,711
  • San Francisco: $47,242
  • Oakland: $46,195

What Skills Can Increase an Ops Agent's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 12.71% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Hydraulics (Mentioned in 2.08% Job Postings): Hydraulics is a technology and applied science using engineering, chemistry, and other sciences involving the mechanical properties and use of liquids.
  • Pneumatics (Mentioned in 1.22% Job Postings): Pneumatics (pronounced new-MATT-ix) is an aspect of physics and engineering that is concerned with using the energy in compressed gas to make something move or work.
See More Skills
Skills Demand Percentage
Customer Service 12.71%
Hydraulics 2.08%
Pneumatics 1.22%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an Ops Agent's salary.
  • Presentation: Can increase your salary by up to 15%.
  • Integrity: Can increase your salary by up to 13%.
  • Analysis: Can increase your salary by up to 12%.
Skill Salary Salary % Increase
Presentation
$43,501
15%
Integrity
$42,745
13%
Analysis
$42,366
12%
Collaboration
$41,988
11%
Initiative
$41,232
9%
Leadership
$41,232
9%
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How Education impacts an Ops Agent's Salary?

Your level of education can impact your salary potential. While many Ops Agents enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Ops Agent with a No Diploma is between $35,669 and $38,064).

Ops Agent Salaries by Degree Level

Typical Education for Ops Agent
Degree Level % of user with this level of education
No Diploma 20.0%
High School 20.0%
Associates 10.0%
Bachelors 70.0%
Masters 0.0%
Doctorate 0.0%
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Ops Agent Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Ops Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

Salary Trends for Ops Agent

Salaries for an Ops Agent can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $40,258 in 2023 to around $39,754 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Ops Agent salary trends, .

Average Annual Salary of Ops Agent Over Time

2022
$???
2023
$40,258
2024
$39,943
2025
$39,754
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $40,258
2024 $39,943
2025 $39,754
2026
View More
2027
View More

Most common benefits for Ops Agent

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Ops Agent

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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