Patient Service Salary in Massachusetts

A Patient Service representative is responsible for providing excellent customer service to patients in a healthcare setting. This includes greeting and checking in patients, scheduling appointments, answering phone calls, and addressing patient inquiries and concerns. They may also verify insurance information, collect co-pays, and assist with billing and payment processing. Patient Service representatives must have strong communication and interpersonal skills, as well as the ability to multitask and work efficiently in a fast-paced environment. Additionally, they must maintain patient confidentiality and adhere to all healthcare regulations and policies.