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As of August 01, 2026, the average salary for a Retention Specialist in Michigan is $57,772 per year, which breaks down to an hourly rate of $28.
However, a Retention Specialist's salary can vary significantly. Here’s a look at the typical salary range:
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Retention Specialist Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $62,580 | $5,215 | $1,203 | $30 |
| Average | $57,772 | $4,814 | $1,111 | $28 |
| 25th Percentile | $54,925 | $4,577 | $1,056 | $26 |
Feldman Automotive Group - Livonia, MI
Beyond Finance - Grand Rapids, MI
Jessica Mishler - State Farm Agent - Midland, MI
Tammy Johnson - State Farm Agent - Macomb, MI
A Retention Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Retention Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Entry Level Retention Specialist | $56,519 |
| Intermediate Level Retention Specialist | $56,601 |
| Senior Level Retention Specialist | $57,772 |
| Specialist Level Retention Specialist | $59,752 |
| Expert Level Retention Specialist | $59,893 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Retention Specialists. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Retention Specialist roles, the industry you choose can impact your earning potential by as much as 25% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Insurance, offers compensation 10% above the average. Conversely, Retention Specialist positions in Business Services typically offer lower base pay, as this sector often view Retention Specialist as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Insurance | $63,549 | $31.0 | 10% |
| Financial Services | $60,660 | $29.0 | 5% |
Understanding how a Retention Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $62,580 | $5,215 | $1,203 | $30 |
| Average | $57,772 | $4,814 | $1,111 | $28 |
| 25th Percentile | $54,925 | $4,577 | $1,056 | $26 |
Ready to take the next step in your career? Browse thousands of current Retention Specialist job openings on our job board. Use the search bar below to find your perfect match.
Mike Goodwin - State Farm Agent
Monroe, MI
Mike Goodwin - State Farm Agent | Monroe, MI
Job Description. Job Description. Benefits. Life Insurance. Bonus based on performance. Company parties. Employee discounts. Free food & snacks. Health ins... more
10 Days Ago
Luke Bagnall - State Farm Agent
Wyoming, MI
Luke Bagnall - State Farm Agent | Wyoming, MI
Job Description. Job Description. Benefits. 401(k) matching. Bonus based on performance. Competitive salary. At the Luke Bagnall State Farm agency, we have... more
10 Days Ago
Steven Bartshe - State Farm Agent
Eaton Rapids, MI
Steven Bartshe - State Farm Agent | Eaton Rapids, MI
Job Description. Job Description. Benefits. Bonus based on performance. Competitive salary. Health insurance. Opportunity for advancement. Paid time off. J... more
11 Days Ago
Yelp, Inc.
Detroit, MI
Yelp, Inc. | Detroit, MI
Inbound Sales Retention Specialist. Do you love local businesses, and want to help them grow. The Yelp Customer Success team is seeking a dedicated and dri... more
8 Days Ago
Yelp, Inc.
Grand Rapids, MI
Yelp, Inc. | Grand Rapids, MI
Inbound Sales Retention Specialist. Do you love local businesses, and want to help them grow. The Yelp Customer Success team is seeking a dedicated and dri... more
11 Days Ago
MAJIK Enterprises International Inc.
SUNBURY, PA
MAJIK Enterprises International Inc. | SUNBURY, PA
Description: 4x Best Places to Work in PA (2022–2025) ¡Ahora contratando. Se habla español Looking for more than just a job. At Majik, you’ll build real re... more
7 Days Ago
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