Technical Customer Support Salary in Framingham, MA

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How much does a Technical Customer Support make in Framingham, MA? The average Technical Customer Support salary in Framingham, MA is $42,744 as of May 28, 2024, but the salary range typically falls between $38,667 and $47,411. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Technical Customer Support

$38,667 to $47,411

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Technical Customer Support

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Job Openings for Technical Customer Support in Framingham, MA

Technical Customer Support Specialist (Tier II)

EverCharge - Bodega Bay , CA

We are expanding our Customer Support team to include a full-time, Tier II or III, Technical Customer Support Specialist. This is a unique opportunity for an advanced technical support professional ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Customer Support Representative

Nectar - Lehi , UT

Utilize your technical knowledge to resolve issues quickly and effectively * Opportunity to take on additional projects, such as helping build out our Customer Support Help Center Experience & Skills

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Customer Support Associate

Business Marketing Firm - Madera , CA

... technical issues. Bilingual abilities in Spanish are a major plus for the role but are not ... Customer Support Associate Responsibilities: * Handle customer inquiries and complaints * Provide ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 8 days ago

Customer Support Manager, A2P 10DLC (Remote)

Telgorithm - Los Angeles , CA

As the Customer Support Manager (A2P 10DLC) at Telgorithm, you will be instrumental in shaping and scaling our Technical Customer Support team. This role is pivotal in managing the customer ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 27 days ago

Customer Support Engineer

AMAX - Fremont , CA

As a Customer Support Engineer, you will be the first point of contact for our customers, providing ... Provide expert technical support for x86 computer hardware, including servers, GPUs, and networking ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 22 days ago

Remote Customer Support for Japanese Audience (Part-time Contract)

Perplexity AI - Bodega Bay , CA

Efficiently troubleshoot and report technical issues, filing bug reports, and contributing ideas to improve support processes * Maintain a high level of customer satisfaction by providing timely and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 13 days ago

What does a Technical Customer Support do?

Common responsibilities of a Technical Customer Support

Assists customers who are experiencing technical problems by quickly resolving issues by phone and/or email, or by forwarding more complex issues to the appropriate technical resource within MMQCI, while exhibiting cheerful and sincere empathy at all times.

February 15, 2023

Communicate with franchisees via phone, email (ticket based system), web chat to provide step-by-step solutions effective in resolving hardware or software problems.

February 22, 2023

Act as a business liaison between Vertex and the client balancing the needs of both the client and our business in a way that drives a mutually agreed upon outcome.

March 04, 2023

Works with upper management to streamline troubleshooting processes as well as create and maintain appropriate troubleshooting procedures.

April 08, 2023

Understanding of information delivery principles including the creation of abstraction layers, query optimization, and report level calculations.

April 10, 2023

Support data delivery through feeds, PDF reports, or other means by ensuring that systems are performing as expected, and develop improvements as needed.

April 15, 2023

Demonstrates functional skill to troubleshoot and resolve technical problems and other general account inquiries over the phone in a single customer interaction to maximize the customer experience, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.

April 17, 2023

Provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users through step-by-step solutions or may provide expertise to solve first and second tier technical support issues for end-users of the organization's products and services.

April 20, 2023

Demonstrated strong customer service focus, analytical, problem-solving and team-building capabilities.

April 30, 2023

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Technical Customer Support Salary By Experience Levels in Framingham, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Technical Customer Support Salary By Level of Education in Framingham, MA

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Average Salary Range for Technical Customer Support in Framingham, MA

Average Base Salary

Core compensation

38667

47411

42744

Average Total Cash Compensation

Includes base and annual incentives

39163

48193

43416

What is the average salary for Technical Customer Support in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support in Framingham, MA. The base salary for Technical Customer Support ranges from $38,667 to $47,411 with the average base salary of $42,744. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,163 to $48,193 with the average total cash compensation of $43,416.

View Average Salary for Technical Customer Support as table

	Average Salary	Average Salary Range
Base Salary	$42,744	$38,667 - $47,411
Bonus	$672	$496 - $782
Total Pay	$43,416	$39,163 - $48,193

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Technical Customer Support Salary Near Framingham, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Framingham, MA
CITY, STATE Newton, MA	AVERAGE SALARY RANGE $40,153 - $49,233	COMPARE TO Framingham, MA
CITY, STATE Medford, MA	AVERAGE SALARY RANGE $40,153 - $49,233	COMPARE TO Framingham, MA
CITY, STATE Waltham, MA	AVERAGE SALARY RANGE $40,153 - $49,233	COMPARE TO Framingham, MA
CITY, STATE Cambridge, MA	AVERAGE SALARY RANGE $40,153 - $49,233	COMPARE TO Framingham, MA
CITY, STATE Arlington, MA	AVERAGE SALARY RANGE $40,153 - $49,233	COMPARE TO Framingham, MA
CITY, STATE Lowell, MA	AVERAGE SALARY RANGE $38,877 - $47,669	COMPARE TO Framingham, MA

See salaries for Technical Customer Support in locations close to Framingham, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Framingham, Massachusetts

Framingham is located at 42°17′59″N 71°25′35″W / 42.29972°N 71.42639°W / 42.29972; -71.42639 (42.299795, −71.426627). According to the United States Census Bureau, the city has an area of 26.4 square miles (68.5 km²). 25.1 square miles (65.1 km²) of it is land and 1.3 square miles (3.4 km²) of it (4.99%) is water. Framingham is in eastern Massachusetts, 20 miles (32 km) west of Boston, midway between Boston and Worcester. It is bordered by Southborough and Marlborough on the west; Sherborn and Ashland on the south; Natick on the east; Wayland on the northeast; and Sudbury on the north. The ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Technical Customer Support in Framingham, MA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Technical Customer Support Director	LOCATION Framingham, MA	MINIMUM SALARY $175,318	MAXIMUM SALARY $213,043
JOB TITLE Technical Customer Support Manager	LOCATION Framingham, MA	MINIMUM SALARY $109,338	MAXIMUM SALARY $141,867
JOB TITLE Technical Customer Support Supervisor	LOCATION Framingham, MA	MINIMUM SALARY $87,241	MAXIMUM SALARY $113,554
JOB TITLE Technical Customer Support Team Leader	LOCATION Framingham, MA	MINIMUM SALARY $71,633	MAXIMUM SALARY $96,805
JOB TITLE Technical Customer Support Specialist I	LOCATION Framingham, MA	MINIMUM SALARY $58,477	MAXIMUM SALARY $78,122
JOB TITLE Technical Customer Support Specialist IV	LOCATION Framingham, MA	MINIMUM SALARY $104,150	MAXIMUM SALARY $135,282

The Technical Customer Support job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Framingham, MA that might be a good fit for the type of job and salary you are looking for.

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38667

47411

About Framingham, Massachusetts Framingham is located at 42°17′59″N 71°25′35″W / 42.29972°N 71.42639°W / 42.29972; -71.42639 (42.299795, −71.426627). According to the United State....More

Framingham, Massachusetts area prices were up 2.5% from a year ago

Technical Customer Support Salary in popular cities: Boston, Worcester, Springfield

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