Modern tools are reshaping jobs. At same the time, the call for better work-life balance is in high demand. The current workplace is veering away from the nine-to-five shifts. At present, more companies realize that stiff schedules do not make a better workplace. Shift flexibility is making its way to forward-thinking companies. This approach enables employees to have more control over their hours. The idea of shift flexibility is good for companies and employees. More control over work schedules makes employees more productive. Companies pioneering shift flexibility attracts the best and brig... view blog & white papers details

Instead of worrying about losing their jobs, the best recruiting teams are embracing the power of artificial intelligence (AI) in various ways. Many top AI tools can assist them in finding, evaluating, and hiring great talent in the market. Some AI tools can write compelling emails and job advertisements, review piles of resumes and CVs, and even arrange interviews with the best-fit candidates. This article will delve deeper into how AI tools can assist the talent acquisition team in searching for the top talent and how they can shape the future of the recruitment industry. What are AI Tools f... view blog & white papers details

The sales team is a crucial part of a company's success. Proper handling of their compensation ensures motivated and productive teams. Offering a high commission to salespeople does not always guarantee success. There are numerous factors to consider. Companies need to ensure that their sales team is motivated and engaged.  Here, sales compensation management becomes relevant. Making sure sales team consistently meets their sales goals requires a smart pay strategy.  Salespeople work harder, achieve goals, and remain committed to the company with effective sales compensation management. Sales ... view blog & white papers details

Ever wonder how companies determine employee pay? Most organizations rely on salary survey data to build compensation plans that are fair and competitive. As an employee, it is crucial to understand salary surveys and how companies use these data to help negotiate pay better. What Is Salary Survey Data? Salary survey data are the research and analysis of compensation across various jobs. Companies conduct salary surveys to understand what other organizations pay for specific positions. This helps them develop fair and competitive compensation plans for their employees. Salary surveys gather in... view blog & white papers details

Anyone in a customer-facing role knows that good customer service skills are required to provide great service. While product knowledge and a friendly demeanor are important, there are several other essential customer service skills that can set you apart. To become a customer service all-star and experience the rewards of happy, loyal customers and a successful business, mastery of the following 12 customer service skills is a must. What are customer service skills? Customer service skills are the abilities and techniques that allow employees to handle customer questions, complaints, and conc... view blog & white papers details

Hiring the right people is critical to the success of any business, but sourcing talent with skills and experience is not easy. There is an art to sourcing the best and the brightest, requiring time, patience, and a few clever strategies. The good news is with the right approach, any company can source amazing candidates and build an all-star team. This article shares some of the secrets top recruiters use to find hidden talent, reach passive candidates, and attract people who are not   on the job market. Using social media, employee referrals, networking, and other proven techniques, be on th... view blog & white papers details

Recruitment and talent acquisition are always top priorities for businesses of all sizes. As artificial intelligence (AI) and automation continue their way into the HR world, AI recruitment platforms are becoming an attractive option for many companies looking to scale hiring efforts. Using new technology is rarely straightforward. Before diving into an AI recruitment platform, there are some key questions hiring managers and HR leaders must ask. What data will they need to train the AI models? How will the AI impact candidate experience? Will an AI platform actually save time and money? Compa... view blog & white papers details

A skills matrix is a simple visual chart that gives an overview of the specific skills and strengths of employees. It is a snapshot of the talent the company has at their disposal. Having a skills matrix is the right tool companies need to gain a competitive advantage. People are a company’s greatest asset, but they often overlook the talent they have within their workforce.  With so many other responsibilities, managers and executives cannot afford to spend time tracking the competencies of their employees. A skills matrix changes all that by putting that information at their fingertips. With... view blog & white papers details

According to one of our recent surveys, the majority of companies have had some or all employees working from home during the pandemic. In the post-pandemic era, some are now considering the option of remote work as a permanent benefit. As a result, we’ve been getting lots of questions from customers about how to adjust reimbursement policies to better address remote workers. They’re asking what expense reimbursements are obligations imposed by laws and regulations, and what other companies are doing to make remote workers as productive and motivated as possible. Expense reimbursements for rem... view blog & white papers details