Installs, removes, relocates, and maintains existing horizontal and vertical cable infrastructure, to include cabling on wall drop boxes, equipment racks, cable trays, rack mounted UPS, switches, routers and servers. Demonstrated experience with systems and network administration including but not limited to Microsoft product environments (Windows Server, SharePoint Server, SQL Server, Project Server, Skype for Business Server, Exchange Server, etc. Understanding of and ability to install, configure and test workstation hardware including video cards, NICs, sound cards, hard drives, and PDAs. view job details

Manage related products, systems, upgrades and changes locally. Provide auxiliary IT support to satellite sites within the business unit. Develops and maintains technology policies, standards and procedures manual in accordance with Corporate and Divisional policies and procedures. view job details

Design and deploy both wired and wireless networks. Works well in team environment and interacts well with all levels of the organization. Installation and Implementation of Backup and Disaster recovery software & services. view job details

Supports preparations and user acceptance testing required for infrastructure projects and enhancements. Collaborates with IT Outsourcing provider to resolve local end user and IT environment issues and service requests. participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. view job details

Stay current with system information, changes and updates. Utilize multiple procedures and processes, perform advanced and diversified technical assignments where experience is required to obtain a thorough knowledge of the work being performed and its relationship to work of related functions. Installing and configuring both Apple Mac and PC hardware and software along with diagnosing and repairing any issues. view job details

Documents, tracks and monitors the problem to facilitate a timely resolution ? Provides internal customer service to users through problem-solving processes. Resolves technical problems of Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Create guides, FAQ answer sheets, and articles within the TGS knowledge base to assist users in self-help related to IT. view job details

Communicate with clients and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to client requests. Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness. Documenting the technology environment changes to ensure documentation is kept current. view job details

Works to resolve issues and requests related to company workstations, laptops, operating systems, software, hardware, and peripherals, and may work with higher level teams to resolve complex issues. Understanding of centralized Windows management practices using Microsoft and 3rd Party tools such as the Microsoft Deployment Toolkit (MDT)/Windows Deployment Services (WDS). Track technology needs (ticketing system) to manage and prioritize technology support and services. view job details

Understands company priorities and objectives and takes an active role in accomplishing these objectives. Follow up with customers to ensure issue has been resolved. Understanding of common networking concepts, as well as the ability to troubleshoot with basic tools not limited to OSI layers, subnetting, NAT, quality of service, Power over Ethernet, and network admission control. view job details

Follow Corporate IT directives and standards for projects and support. Manage and support all servers local to the Twin Cities Office. Manage and support 200+ workstations, laptops, mobile devices, network devices and printers. view job details

Contributes to the development of organization's goals and objectives. Design and implement scripts and other tools to automate processes and provide needed capabilities to technical staff. Makes recommendations based on current technological developments for SBP to take advantage of new technology. view job details

Manage and test new releases of ERP upgrades and customizations prior to use in a production environment. Monitor and troubleshoot systems and performance including escalations with vendors/service desks. Demonstrated hands-on experience installing, configuring, troubleshooting, and maintaining network management application services and equipment. view job details

Drive technical innovation and efficiency in infrastructure operations via automation. Enter all work as service or project tickets into ConnectWise. tracking projects and their alignment to requirements and target architectures. view job details

Monitor, evaluate, and correct outages to the IT environment. Assist with IT support of mobile phones, VOIP and network environment. Works very close with Shared Services teams such as Infrastructure and Service Desk. view job details

Develop and maintain documentation of all technical development/implementations and subsequent revisions. Participate in contractual reviews and recommend appropriate changes based on corporate IT standards and requirements. Manage small- to medium-size projects that could potentially impact the entire organization. view job details

Determines if requested program change is possible within existing system by reviewing computer system capabilities, processes, workflow, and implementation schedule. Recommends actions by analyzing and interpreting data and making comparative analyses. Develop or modify highly complex computer programs by writing detailed description of user needs, program functions, and processing steps required. view job details

Hands on experience will be prioritized over any phone experience. Support clients by exercising good judgment regarding the urgency of their concerns or questions, through the use of effective problem resolution, recognition and research methods. Document procedures, network and system changes, and troubleshooting steps. view job details

Creates support tickets in ServiceNow for all technical support inquires via incoming calls or email. Delivers information in a manner that is interesting and compelling to the listener. Stays aware of client needs, concerns and satisfaction. view job details

Collaborate with stakeholders across the enterprise to evaluate and develop business cases for new products, new technologies, and possible implementation of solutions. Assist in establishing and leading technology governance processes such as the Architecture Review Board and data governance to ensure the selected technologies and designs align with the information technology enterprise plans and designs. Act as solution architect for aspects of strategic programs such as digital, technology enabled workflow, straight through processing, and strategic data initiatives. view job details

Understanding of systems engineering concepts, including ability to quickly learn what applications are being utilized, what new possible outcomes can be achieved through current platforms, and what the latest technology offers. Participate in business requirements analysis, development, and solution design process upon implementation of new requirements, clients, and/or products. Provide recommendations of appropriate resources if necessary to ensure assignments are completed within given time and budget. view job details