For the most part, your team is great. You have created a workplace culture where your employees like to collaborate and share ideas, they’re supportive, and they’re (fairly) punctual. But there is one disrespectful employee on your team who is, well, less than stellar. What's worse is she acts that way in front of the other staff members, too. But before you lose your cool—or worse, fire her for insubordination—there are ways to deal with a disrespectful employee. Here’s how. 1. Be Available As much as you would like, you can’t expect the disrespectful employee to change their behavior overni... view article details

The Skyscraper's the Limit No bones about it, said Kevin Hanna: Working the kitchen grill at his grandfather’s steakhouse as a teenager helped him to launch a successful career in the real estate business. Hanna, 36, has since traded in a greasy apron for a white shirt at Cushman & Wakefield of Massachusetts, Inc., a commercial real estate firm in Boston where he cooks up deals with some of area’s most cutting-edge companies. He negotiates leases for retail, healthcare, high-tech, and other industries that are seeking office and industrial space in Boston and greater New England. He represents... view article details

Alive and Well It's midnight when you get the call to assemble your team and get to work. Someone's life is on the line, and, unlike an emergency room doctor or EMT, you don't even know where your person is. Someone - the reporting party, or RP - has reported a friend or family member missing, and all you have to go on is the place last seen (or PLS), a map, and the talent and experience of your team. Time is of the Essence Every minute counts, and often the clock has started ticking well before the rescuers ever know there's trouble. According to Robert, a veteran of over 400 searches, a beni... view article details

Dear Heather,Over the past three years I’ve developed a friendship with a co-worker. We’ve weathered a lot, both at work and in our personal lives. I respect him tremendously and appreciate how easily we’ve been able to relate to one another through administrative upheavals, divorces and the like. There has always been an underlying spark in our relationship, but we’ve been careful not to ignite it, as I am technically his superior (he’s an adjunct teacher in a separate department and could probably teach elsewhere). I’m also recently separated and still in the process of sorting through the e... view article details

Parting with Tradition For most of us, working on a resume is pretty uninspiring stuff. Fire up Microsoft Word, search for synonyms for “experience,” fiddle with the spacing until everything is lined up just so. Should the font be Arial or Times New Roman? 12-point or 11-point?But because we live in the digital age, there are a few brave souls among us who are turning the tedious traditional resume into something a little more creative and compelling. Personal branding websites, video resumes and social networking profiles are becoming increasingly valid ways for job seekers to distin... view article details

In September and October of 2004, U.S. firms topped the 100,000 mark in announced job cuts, according to John Challenger, who heads the Chicago job placement firm Challenger & Christmas. These layoffs do not give much confidence for future business conditions, he added. However, the figures recently released by the Labor Department show positive signs, particularly in the temporary staffing category.The temporary staffing business has been one of the fastest growing industries in the economy. Since September, the number of temporary workers increased by 87,000, nearly a quarter of the jobs add... view article details

Guardian Angels of the Sand Next time you're out strolling the beach, stop and take a good look around. For up beyond the sand and surf, you - and everybody else out there - are being watched. Not by some sneaky Big Brother, but by the tan hardbody in the red trunks. From a small post tower, a lifeguard peers through binoculars, anticipating the inevitable. And no matter what dangerous predicament we get into, this guardian angel of the sand is there to fish us out. Life Guards in Los Angeles form a division of the County Fire Department, made up of highly trained men and women who protect t... view article details

They Didn't All Win Oscars, But These Work-Related Movies Hold a Special Place in Our Hearts And the Oscar Goes to... The nominees for this year's Academy Awards feature whimsy and fantasy, wartime adventures and family dramas. These movies may be praiseworthy, but they largely lack any perspective on the things that occupy most viewers' daily lives: impersonal cubicles, tedious commutes, the chances of promotion. We, therefore, have assembled an alternate list of deserving films that offers a peek into what it is to be a worker, striving for career advancement and negotiating all the hurdl... view article details

Q: Dear Heather,I am an African-American female who is working for a company who only seems to want to mentor and promote Caucasian people (especially Caucasian females). After putting in maximum effort for this company and even recreating their company newsletter they previously let fall to the ground, they continued to promote one white person after the other, some with high qualifications and others with only previous fast food experience.All of us African-Americans slowly deflated and realized this company did not want anyone with my ethnic background in leadership. We watched while one Af... view article details

We all want to be heard, but a surprising number of people only half-listen. If you spend more time listening than talking, use your listening skills to your advantage in job interviews, negotiations, networking, business meetings, and when selling anything to anyone. If not, improve your listening skills.'I remember an interview I had for a job,' says Doug Fidoten, president of Dentsu America, a full-service advertising and marketing-communications company. He shares this in my book, Self-Promotion for Introverts®: 'I had already met with a number of other executives, and this was the last on... view article details