Evaluates vendor operations, products, and services for compliance with government and company quality standards. Conducts audits and testing of products, materials, and processes to measure effectiveness and compliance with company expectations. Analyzes and monitors metrics and KPIs to suggest improvement initiatives. Works with vendors and identifies alternative vendors to mitigate risks and resolve problems. Assists with drafting and negotiating service-level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are adequately defined. Prepares rep... view job details
Evaluates vendor operations, products, and services for compliance with government and company quality standards. Conducts audits and testing of products, materials, and processes to measure effectiveness and compliance with company expectations. Analyzes and monitors metrics and KPIs to suggest improvement initiatives. Works with vendors and identifies alternative vendors to mitigate risks and resolve problems. Assists with drafting and negotiating service-level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are adequately defined. Prepares rep... view job details
Leads the evaluation and monitoring of vendor operations to ensure products and services comply with government and company quality standards. Oversees audits and establishes testing procedures. Sets KPIs, metrics, specifications, processes, and policies used to evaluate quality. Reviews and negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are defined. Creates systems and frameworks to identify, track, and resolve vendor quality issues and develop performance improvement initiatives with partners. Develops strategies to id... view job details
Evaluates vendor operations, products, and services for compliance with government and company quality standards. Conducts audits and testing of products, materials, and processes to measure effectiveness and compliance with company expectations. Analyzes and monitors metrics and KPIs to suggest improvement initiatives. Works with vendors and identifies alternative vendors to mitigate risks and resolve problems. Assists with drafting and negotiating service-level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are adequately defined. Prepares rep... view job details