Salary AI Book a Demo

Technical Support - Tier 2 Salary in the United Kingdom

Change Country
Change Country

Get Salary Data on All Global Countries

How much does a Technical Support - Tier 2 make in the United Kingdom? The average Technical Support - Tier 2 salary in the United Kingdom is £24,018 as of March 12, 2021, but the range typically falls between £18,782 and £29,456. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

View as graph View as table
Global Market Data
50TH(Median) £24,018 25TH £18,782 75TH £29,456

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

Change Search Criteria

See it in Action

Skills to Boost a Technical Support - Tier 2 Salary

Mastering key skills can significantly increase your earning potential as a Technical Support - Tier 2. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 15% salary raise, while strong Android skills boost pay by a 1%. Even iOS can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Android
Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.
iOS
iPhone Operating System, is a Unix-derived operating system powering all of Apple's mobile devices. A mobile operating system created and developed by Apple Inc. exclusively for its hardware.
More Skills...
Based on recent job listings, in-demand skills in the Technical Support - Tier 2 field include Customer Service (15%), Android (1%), iOS (1%), and Active Directory (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service £27,621
Customer Service
£27,621
15%
Android £24,258
Android
£24,258
1%
iOS £24,258
iOS
£24,258
1%
Active Directory £24,258
Active Directory
£24,258
1%
Customer Service
1.57%
Android
3.97%
iOS
5.60%
Active Directory
11.53%
Job Openings for Technical Support - Tier 2
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

About United Kingdom

The total area of the United Kingdom is approximately 244,820 square kilometres (94,530 sq mi). The country occupies the major part of the British Isles archipelago and includes the island of Great Britain, the north-eastern one-sixth of the island of Ireland and some smaller surrounding islands. It lies between the North Atlantic Ocean and the North Sea with the south-east coast coming within 22 miles (35 km) of the coast of northern France, from which it is separated by the English Channel. In 1993 10 per cent of the UK was forested, 46 per cent used for pastures and 25 per cent cultivated f...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia

Technical Support - Tier 2 Pay Difference by Cities

City, Country Compared to national average
City, Country London, UK Compared to national average
+ 6.9%
City, Country Manchester, UK Compared to national average
-5.2%
City, Country Liverpool, UK Compared to national average
-5.5%
City, Country Leicester, UK Compared to national average
-6.2%
City, Country Birmingham, UK Compared to national average
-5.2%
City, Country Brighton and Hove, UK Compared to national average
+ 0.1%
Employees with Technical Support - Tier 2 in their job title in London, UK earn an average of 6.9% more than the national average. The lower salaries can be found in Leicester, UK (6.2% less), Liverpool, UK (5.5% less), Birmingham, UK (5.2% less), Manchester, UK (5.2% less).

Understand the base salary paid range for a Technical Support - Tier 2 in the United Kingdom

Average Base Salary

Core compensation

18782
29456
24018
The chart shows the base salary for Technical Support - Tier 2 ranges from £18,782 to £29,456 with the average base salary of £24,018. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Technical Support - Tier 2 may get paid difference by industry, location, and factors.

Technical Support - Tier 2 Frequently Asked Questions in the United Kingdom

What is the salary range for a Technical Support - Tier 2 in United Kingdom? What is the average hourly rate?

The average salary for a Technical Support - Tier 2 in United Kingdom is £24,018 per year. The salary range for a Technical Support - Tier 2 is between £18,782 and £29,456. While we are seeing hourly wages as high as £14 and as low as £9, the majority of Technical Support - Tier 2s are currently paid an average of £12 in United Kingdom. The average salary pay range for a Technical Support - Tier 2 can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Technical Support - Tier 2 in United Kingdom can differ based on any or all of these varying factors. March 12, 2021 salary.com )
Why should you negotiate salary for a Technical Support - Tier 2 role? What are effective negotiation strategies?

Most hiring managers in United Kingdom expect job candidates to negotiate salary. By doing this you will demonstrate that you are confident in your abilities and comfortable taking initiative which are traits that are beneficial for almost any role. You should try to negotiate the highest starting salary of the Technical Support - Tier 2 position that you can in United Kingdom. This starting salary of the Technical Support - Tier 2 position will become the basis for all future increases while you are employed at the firm. A lower starting salary will result in smaller raises, even if the % increase is large, so try to maximize that starting base salary amount.
Once you have received an offer of the Technical Support - Tier 2 position in United Kingdom, ask for a little time to consider it. Research salary levels for the position so you will know what range of salary is applicable for your job and location. Emphasize any special skills, experience, certifications, or credentials that you have. Point out past accomplishments that will be useful in the role. Suggest a salary that is slightly higher than your target, this will give you room to negotiate a lower amount but still meet your needs. March 12, 2021 salary.com )
How do you evaluate the advantages, opportunities, and salary for a Technical Support - Tier 2 role located in large metropolitan city or in a small town?

Start your evaluation by defining the most important aspects of the job and the overall lifestyle you can expect based on the location. The higher salary range of a Technical Support - Tier 2 in the United Kingdom can be one of the reasons you are attracted to a position in a large city, but keep in mind that differences in the cost of living usually result in higher living expenses and less disposable income. a Technical Support - Tier 2 job in a large city of the United Kingdom may offer a more varied experience, and greater opportunities for career progression, but may require long commutes or extended work hours. A large city in the United Kingdom also provides more opportunities for entertainment and other activities. On the other hand, a non-metro location may offer lower salaries and fewer opportunities but have more affordable living expenses, shorter commute times, and other advantages. Consider these factors before you decide which Technical Support - Tier 2 job is right for you. March 12, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: March 12, 2021