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Technical Support - Tier 2 Salary in Cambridge, UK

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How much does a Technical Support - Tier 2 make in Cambridge, UK? The average Technical Support - Tier 2 salary in Cambridge, UK is £24,891 as of March 12, 2021, but the range typically falls between £19,465 and £30,527. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

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Global Market Data
50TH(Median) £24,891 25TH £19,465 75TH £30,527

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Skills to Boost a Technical Support - Tier 2 Salary

Mastering key skills can significantly increase your earning potential as a Technical Support - Tier 2. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 15% salary raise, while strong Android skills boost pay by a 1%. Even iOS can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Android
Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.
iOS
iPhone Operating System, is a Unix-derived operating system powering all of Apple's mobile devices. A mobile operating system created and developed by Apple Inc. exclusively for its hardware.
More Skills...
Based on recent job listings, in-demand skills in the Technical Support - Tier 2 field include Customer Service (15%), Android (1%), iOS (1%), and Active Directory (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service £28,625
Customer Service
£28,625
15%
Android £25,140
Android
£25,140
1%
iOS £25,140
iOS
£25,140
1%
Active Directory £25,140
Active Directory
£25,140
1%
Customer Service
1.57%
Android
3.97%
iOS
5.60%
Active Directory
11.53%
Job Openings for Technical Support - Tier 2 in Cambridge, United Kingdom
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About Cambridge, United Kingdom

Cambridge is situated about 55 miles (89 km) north-by-east of London and 95 miles (152 kilometres) east of Birmingham. The city is located in an area of level and relatively low-lying terrain just south of the Fens, which varies between 6 and 24 metres (20 and 79 ft) above sea level. The town was thus historically surrounded by low lying wetlands that have been drained as the town has expanded. The underlying geology of Cambridge consists of gault clay and Chalk Marl, known locally as Cambridge Greensand, partly overlaid by terrace gravel. A layer of phosphatic nodules (coprolites) under the ...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia

Technical Support - Tier 2 Pay Difference by Cities

City, Country Compared to national average
City, Country London, UK Compared to national average
+ 6.9%
City, Country Manchester, UK Compared to national average
-5.2%
City, Country Liverpool, UK Compared to national average
-5.5%
City, Country Leicester, UK Compared to national average
-6.2%
City, Country Birmingham, UK Compared to national average
-5.2%
City, Country Brighton and Hove, UK Compared to national average
+ 0.1%
Employees with Technical Support - Tier 2 in their job title in London, UK earn an average of 6.9% more than the national average. The lower salaries can be found in Leicester, UK (6.2% less), Liverpool, UK (5.5% less), Birmingham, UK (5.2% less), Manchester, UK (5.2% less).

Understand the base salary paid range for a Technical Support - Tier 2 in Cambridge, UK

Average Base Salary

Core compensation

19465
30527
24891
The chart shows the base salary for Technical Support - Tier 2 in Cambridge ranges from £19,465 to £30,527 with the average base salary of £24,891. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Technical Support - Tier 2 may get paid difference by industry, location, and factors.

Technical Support - Tier 2 Frequently Asked Questions

Can I expect to receive a higher salary for the position of Technical Support - Tier 2 in London than for the same job in Leicester in the United Kingdom?

On average, a Technical Support - Tier 2, working in London, United Kingdom, would generally get a higher salary than those working in the city of Leicester. The larger cities in the UK typically provide numerous opportunities for Technical Support - Tier 2 Jobs. Since Cambridge, United Kingdom is an attractive place to work for many professions, Technical Support - Tier 2 Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location. March 12, 2021 salary.com )
What is the salary range for a Technical Support - Tier 2 in Cambridge, United Kingdom? What is the average hourly rate?

The average salary for a Technical Support - Tier 2 in Cambridge, United Kingdom is £24,891 per year. The salary range for a Technical Support - Tier 2 is between £19,465 and £30,527. While we are seeing hourly wages as high as £15 and as low as £9, the majority of Technical Support - Tier 2s are currently paid an average of £12 in Cambridge, United Kingdom. The average salary pay range for a Technical Support - Tier 2 can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Technical Support - Tier 2 in Cambridge, United Kingdom can differ based on any or all of these varying factors. March 12, 2021 salary.com )
Besides the base pay, what other benefits might be negotiable when considering a Technical Support - Tier 2 job? What common items are generally included in a total compensation package?

A total compensation package consists of base pay or salary and all other types of pay and benefits that a Technical Support - Tier 2 working in Cambridge, United Kingdom will receive in exchange for their job. Some common items included in the total compensation of a Technical Support - Tier 2 working in the Cambridge, United Kingdom are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Cambridge, United Kingdom might also offer long-term incentives such as stock options or stock grants for Technical Support - Tier 2s. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you. March 12, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: March 12, 2021