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Technical Support - Tier 2 Salary in Leeds, UK

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How much does a Technical Support - Tier 2 make in Leeds, UK? The average Technical Support - Tier 2 salary in Leeds, UK is £22,857 as of March 12, 2021, but the range typically falls between £17,874 and £28,033. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

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Global Market Data
50TH(Median) £22,857 25TH £17,874 75TH £28,033

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Skills to Boost a Technical Support - Tier 2 Salary

Mastering key skills can significantly increase your earning potential as a Technical Support - Tier 2. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 15% salary raise, while strong Android skills boost pay by a 1%. Even iOS can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Android
Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.
iOS
iPhone Operating System, is a Unix-derived operating system powering all of Apple's mobile devices. A mobile operating system created and developed by Apple Inc. exclusively for its hardware.
More Skills...
Based on recent job listings, in-demand skills in the Technical Support - Tier 2 field include Customer Service (15%), Android (1%), iOS (1%), and Active Directory (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service £26,286
Customer Service
£26,286
15%
Android £23,086
Android
£23,086
1%
iOS £23,086
iOS
£23,086
1%
Active Directory £23,086
Active Directory
£23,086
1%
Customer Service
1.57%
Android
3.97%
iOS
5.60%
Active Directory
11.53%
Job Openings for Technical Support - Tier 2 in Leeds, United Kingdom
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About Leeds, United Kingdom

Leeds is located 169 miles (272 km) north-northwest of London, on the valley of the River Aire in the eastern foothills of the Pennines. The city centre lies in a narrow section of the Aire Valley at about 206 feet (63 m) above sea level; while the district ranges from 1,115 feet (340 m) in the far west on the slopes of Ilkley Moor to about 33 feet (10 m) where the rivers Aire and Wharfe cross the eastern boundary. There are also significant variations in elevation within the city itself. For example, land rises to 198 m (650 ft) in Cookridge, just 6 miles (9.7 km) from the city centre. The c...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia

Technical Support - Tier 2 Pay Difference by Cities

City, Country Compared to national average
City, Country London, UK Compared to national average
+ 6.9%
City, Country Manchester, UK Compared to national average
-5.2%
City, Country Liverpool, UK Compared to national average
-5.5%
City, Country Leicester, UK Compared to national average
-6.2%
City, Country Birmingham, UK Compared to national average
-5.2%
City, Country Brighton and Hove, UK Compared to national average
+ 0.1%
Employees with Technical Support - Tier 2 in their job title in London, UK earn an average of 6.9% more than the national average. The lower salaries can be found in Leicester, UK (6.2% less), Liverpool, UK (5.5% less), Birmingham, UK (5.2% less), Manchester, UK (5.2% less).

Understand the base salary paid range for a Technical Support - Tier 2 in Leeds, UK

Average Base Salary

Core compensation

17874
28033
22857
The chart shows the base salary for Technical Support - Tier 2 in Leeds ranges from £17,874 to £28,033 with the average base salary of £22,857. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Technical Support - Tier 2 may get paid difference by industry, location, and factors.

Technical Support - Tier 2 Frequently Asked Questions

Can I expect to receive a higher salary for the position of Technical Support - Tier 2 in London than for the same job in Leicester in the United Kingdom?

On average, a Technical Support - Tier 2, working in London, United Kingdom, would generally get a higher salary than those working in the city of Leicester. The larger cities in the UK typically provide numerous opportunities for Technical Support - Tier 2 Jobs. Since Leeds, United Kingdom is an attractive place to work for many professions, Technical Support - Tier 2 Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location. March 12, 2021 salary.com )
What is the salary range for a Technical Support - Tier 2 in Leeds, United Kingdom? What is the average hourly rate?

The average salary for a Technical Support - Tier 2 in Leeds, United Kingdom is £22,857 per year. The salary range for a Technical Support - Tier 2 is between £17,874 and £28,033. While we are seeing hourly wages as high as £13 and as low as £9, the majority of Technical Support - Tier 2s are currently paid an average of £11 in Leeds, United Kingdom. The average salary pay range for a Technical Support - Tier 2 can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Technical Support - Tier 2 in Leeds, United Kingdom can differ based on any or all of these varying factors. March 12, 2021 salary.com )
Besides the base pay, what other benefits might be negotiable when considering a Technical Support - Tier 2 job? What common items are generally included in a total compensation package?

A total compensation package consists of base pay or salary and all other types of pay and benefits that a Technical Support - Tier 2 working in Leeds, United Kingdom will receive in exchange for their job. Some common items included in the total compensation of a Technical Support - Tier 2 working in the Leeds, United Kingdom are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Leeds, United Kingdom might also offer long-term incentives such as stock options or stock grants for Technical Support - Tier 2s. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you. March 12, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: March 12, 2021