As of April 22, 2025, the average annual salary for a Customer Service Manager in Edinburgh, UK is £63,335, with an hourly rate of £30, according to Salary.com Global Salary IQ data. The average salary ranges from £56,478 to £72,211, influenced by factors like location, education, experience, and more.

Global Market Data
25TH   £56,478
50TH(Median)   £63,335
75TH   £72,211
Customer Service Manager Salaries by Percentile
Percentile Salary Location Last Updated
25th Percentile Customer Service Manager Salary £56,478 United Kingdom April 22, 2025
50th Percentile Customer Service Manager Salary £63,335 United Kingdom April 22, 2025
75th Percentile Customer Service Manager Salary £72,211 United Kingdom April 22, 2025

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How Much Does a Customer Service Manager Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

Salary.com provides you with accurate and diversified Customer Service Manager salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Service Manager is about £63,335 a year, this translates to an approximate hourly rate of £30, a monthly salary of about £5,278, and a weekly pay of around £1,218. Click the switch button below to see more details about Customer Service Manager hourly pay, weekly pay, monthly pay, and so on.

How Much Do Customer Service Managers Earn at Different Levels in 2025?

A Customer Service Manager's salary varies significantly based on experience level. Entry typically earn £58,013 - £62,107, while Intermediate make £58,320 - £62,311, Senior earn £59,139 - £63,130, Specialist earn £59,957 - £63,997, Expert can reach £61,595 - £65,984 or more, depending on the company and location.

Levels Salary
Entry Level Customer Service Manager £60,776
Intermediate Level Customer Service Manager £61,083
Senior Level Customer Service Manager £61,800
Specialist Level Customer Service Manager £62,618
Expert Level Customer Service Manager £64,262
£60,776 0 yr
£61,083 < 2 yrs
£61,800 2-4 yrs
£62,618 5-8 yrs
£64,262 > 8 yrs
Entry Level 4%
Intermediate Level 4%
Senior Level 2%
Specialist Level 1%
Expert Level 1%
View as Table
View as Graph
Last Updated on April 22, 2025

What are the Highest Paying Cities in the United Kingdom for Customer Service Manager?

The top 3 highest-paying cities in the United Kingdom for Customer Service Manager are London, Brighton and Hove, and Manchester. In London, the average salary is £67,192 per year, while Brighton and Hove offers £62,677, and Manchester pays around £59,636 annually.

Which Job Pays More: Customer Service Training Manager or Customer Service Manager?

As of April 22, 2025 , a Customer Service Training Manager makes less than a Customer Service Manager. A Customer Service Training Manager earns an average annual salary of £60,800. And a Customer Service Manager earns an average annual salary of £62,215.

Job Title Location Salary Range in GBP
Customer Service Training Manager Edinburgh, UK
£51,328
£64,769
Customer Service Trainer Edinburgh, UK
£35,029
£61,255
Customer Service Supervisor Edinburgh, UK
£29,172
£48,913
Customer Service Team Leader Edinburgh, UK
£18,646
£80,957

Customer Service Manager Job Openings in Edinburgh, UK

Customer Service Desk Manager
KAPPTURE
Derby, East Midlands

Company Overview. Kappture. is an award-winning technology company, dedicated to crafting innovative, robust hospitality solutions for large-scale eve...

Customer Service Advisor
HSBC
Birmingham, West Midlands

Birmingham with Hybrid working. Salary: from £23,205 excellent benefits. Hours: 35 hours per week. If you’ve got experience of delivering outstanding ...

Customer Service Advisor
HSBC
Leeds, South East England

Leeds with Hybrid working. Salary: from £23,205 excellent benefits. Hours: 35 hours per week. If you’ve got experience of delivering outstanding custo...

Customer Service Advisor
Barker Munro Recruitment
Ashford, South East England

Customer Service Advisor. Barker Munro recruitment have a new role as an Insurance adviser working for a long established broker with an exceptional r...

Service Desk Manager
Mintivo
Chippenham, East of England

Position. The position of Service Desk Manager role will be based out of MOD Corsham, Wiltshire with flexible working from home available. This role w...

first direct - Customer Service Representative
HSBC
Leeds, South East England

At first direct you’ll provide an exceptional customer service experience, as part of our award-winning team. Our starting salary is £23,205, with exc...

Service Analyst
Mintivo
Chippenham, East of England

Position. The position of Service Analyst role will be based out of MOD Corsham, Wiltshire. This is a critical part of the Service Desk team, providin...

Construction Manager
Morson Talent
Balderstone, North West England

Our world renowned defence client currently have a number of vacancies for Construction Project Managers, at sites in Warton and Samlesbury, within th...

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