As of April 22, 2025, the average annual salary for a Customer Service Manager in India is ₹ 16,17,710, with an hourly rate of ₹ 778, according to Salary.com Global Salary IQ data. The average salary ranges from ₹ 12,98,734 to ₹ 21,19,219, influenced by factors like location, education, experience, and more.

Global Market Data
25TH   ₹ 12,98,734
50TH(Median)   ₹ 16,17,710
75TH   ₹ 21,19,219
Customer Service Manager Salaries by Percentile
Percentile Salary Location Last Updated
25th Percentile Customer Service Manager Salary ₹ 12,98,734 India April 22, 2025
50th Percentile Customer Service Manager Salary ₹ 16,17,710 India April 22, 2025
75th Percentile Customer Service Manager Salary ₹ 21,19,219 India April 22, 2025

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How Much Does a Customer Service Manager Make by Hour, Week, Month, and Year?

Last Updated on April 22, 2025

Salary.com provides you with accurate and diversified Customer Service Manager salary data based on specialized databases to help you get a fairer salary. The average annual pay for a Customer Service Manager is about ₹ 16,17,710 a year, this translates to an approximate hourly rate of ₹ 778, a monthly salary of about ₹ 1,34,809, and a weekly pay of around ₹ 31,110. Click the switch button below to see more details about Customer Service Manager hourly pay, weekly pay, monthly pay, and so on.

How Much Do Customer Service Managers Earn at Different Levels in 2025?

A Customer Service Manager's salary varies significantly based on experience level. Entry typically earn ₹ 56,987 - ₹ 61,009, while Intermediate make ₹ 57,289 - ₹ 61,210, Senior earn ₹ 58,093 - ₹ 62,014, Specialist earn ₹ 58,897 - ₹ 62,866, Expert can reach ₹ 60,506 - ₹ 64,818 or more, depending on the company and location.

Levels Salary
Entry Level Customer Service Manager ₹ 59,702
Intermediate Level Customer Service Manager ₹ 60,003
Senior Level Customer Service Manager ₹ 60,707
Specialist Level Customer Service Manager ₹ 61,511
Expert Level Customer Service Manager ₹ 63,126
₹ 59,702 0 yr
₹ 60,003 < 2 yrs
₹ 60,707 2-4 yrs
₹ 61,511 5-8 yrs
₹ 63,126 > 8 yrs
Entry Level 96%
Intermediate Level 96%
Senior Level 96%
Specialist Level 96%
Expert Level 96%
View as Table
View as Graph
Last Updated on April 22, 2025

What are the Highest Paying Cities in India for Customer Service Manager?

The top 3 highest-paying cities in India for Customer Service Manager are Mumbai, Kanpur, and Jaipur. In Mumbai, the average salary is ₹ 17,53,179 per year, while Kanpur offers ₹ 15,10,960, and Jaipur pays around ₹ 14,68,950 annually.

Which Job Pays More: Customer Service Team Leader or Customer Service Manager?

As of April 22, 2025 , a Customer Service Team Leader makes less than a Customer Service Manager. A Customer Service Team Leader earns an average annual salary of ₹ 11,10,788. And a Customer Service Manager earns an average annual salary of ₹ 16,17,710.

Job Title Salary Range in INR
Customer Service Team Leader
₹ 7,58,668
₹ 15,25,889
Field Service Manager
₹ 27,04,355
₹ 50,98,848
Technical Support & Customer Service Manager
₹ 27,20,395
₹ 51,29,089
Customer Service Director
₹ 35,62,481
₹ 75,74,055

Customer Service Manager Job Openings in India

Customer Service
NetZealous
Bangalore, KA

Apply Customer Service, NetZealous in Bengaluru/ Bangalore for 4 - 7 year of Experience on TimesJobs.com

Deputy Manager - Operations and Service
Bajaj Finserv
Bellary, KA

Location Name. Bellary. Job Purpose. “This position is open with Bajaj Finance ltd.”. Duties And Responsibilities. '- In-depth understanding of the fi...

Deputy Manager - Operations and Service
Bajaj Finserv
Bellary, KA

Location Name. Bellary. Job Purpose. “This position is open with Bajaj Finance ltd.”. Duties And Responsibilities. '- In-depth understanding of the fi...

Deputy Manager - Operations and Service
Bajaj Finserv
Ghaziabad, UP

Location Name. Ghaziabad. Job Purpose. “This position is open with Bajaj Finance ltd.”.  Managing the processing of Two-Wheeler business disbursement ...

Key Account Manager -Service
LAKSH HUMAN RESOURCE
Mumbai, MH

Apply Key Account Manager -Service, LAKSH HUMAN RESOURCE in Mumbai for 8 - 10 year of Experience on TimesJobs.com

Manager - Customer Experience
LAKSH HUMAN RESOURCE
Bangalore, KA

Apply Manager - Customer Experience, LAKSH HUMAN RESOURCE in Bengaluru/ Bangalore for 5 - 10 year of Experience on TimesJobs.com

Customer Success Manager
Ideapoke
Bangalore, KA

Apply Customer Success Manager, Ideapoke in Bengaluru/ Bangalore for 4 - 8 year of Experience on TimesJobs.com

Sales (Service) Executive
lil-Brahmas Creative Educations Pvt Ltd
Chennai, TN

Apply Sales Service Executive, lil-Brahmas Creative Educations Pvt Ltd in Chennai for 0 - 3 year of Experience on TimesJobs.com

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