Help Desk Support Specialist jobs in the United States

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IT Support/Help Desk Analyst
  • Global Help Desk Services, Inc.
  • Rocky Hill, CT PART_TIME
  • Position: IT Help Desk Analyst (IT Support). This is a technical support position.

    Expected Hours (subject to change): Part-Time Open Position(s): Mon-Fri 8:30a-12:30p

    Who We Are: We are a growing technical help desk outsourcer that believes in the core values of integrity, honesty, the spirit of excellence and great customer service. Our goal is to have great relationships with our customers and provide service that exceeds today’s best industry standards via phone, web portal, email, and CHAT. We guarantee our service levels to our customers. We believe in treating our employees well because happy employees give great customer service. We promote from within so all managers understand our culture. Employees are treated with respect and shown appreciation through monthly and quarterly awards, and ‘Honor the Analysts’ days.

    What We’re Looking For: Mature, honest, IT professionals with great soft skills who value integrity and want to put their IT knowledge and customer service experience to work by servicing our customers with excellence. This position entails:
    • Resolving support issues to decrease downtime for the customer.
    • Providing excellent documentation skills in call-tracking systems.
    • Possessing strong troubleshooting skills because half of what we do is non shrink-wrap-related.
    • Maintaining knowledge of industry trends and support best practices including attending training sessions/workshops.
    • Working as a team player. (communicating well with w/coworkers & managers)
    • Enhancing business, verbal, and written skills.

    Requirements: 
    • Either previous help desk experience, desktop experience, or network administration experience with at least client-side VPN and Citrix experience. 
    • Must also type at least 30 WPM. 
    • Beneficial Certifications: A , NET , MCP, MOUS Certification, HDI's SCA Certification. A drug test will be required.

    Reports to: Team Lead.
    Only those candidates selected for an interview will be contacted

    Work Remotely:
    • No.
  • 24 Days Ago

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Technical Support Specialist
  • Tech Desk
  • Cleveland, OH FULL_TIME
  • We’re looking for a technical support specialist to provide assistance to Tech Desk customers. This is an in-person position, but you will not be required to visit customers. All assistance will be pr...
  • 21 Days Ago

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Help Desk Technician
  • Help Desk Technician
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • Just Posted

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Help Desk Support Specialist
  • Skopein Technology Solutions
  • New York, NY FULL_TIME
  • Job description We are a fast-growing MSP/MSSP headquartered in New York City with a nationwide presence. We are looking for a local candidate with an entrepreneurial spirit to join a growing IT firm....
  • 20 Days Ago

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Help Desk Support Specialist
  • Endurance IT Services
  • Chesapeake, VA FULL_TIME
  • IT Operations Analyst – Chesapeake, VA (hybrid on/off site) This candidate will be responsible for analyzing and driving activities and efforts for a timely completion on the help Desk team. The resou...
  • Just Posted

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Help Desk Support Specialist
  • Fidelity TalentSource
  • Merrimack, NH CONTRACTOR
  • Helpdesk Support SpecialistFidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Helpdesk Support Specialist to wo...
  • Just Posted

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IT Help Desk Analyst
  • Beacon Hill
  • Columbus, OH
  • IT Help Desk Analyst Required Skills: Experience working in a technical support or customer service related role Experie...
  • 5/28/2024 12:00:00 AM

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Application Support Specialist (Deltek Costpoint)
  • Battelle U K Ltd
  • Columbus, OH
  • **Application Support Specialist (Deltek Costpoint)** **22/09/2021 9:01:06 PM** **Columbus, OH US** **Company: Battelle*...
  • 5/28/2024 12:00:00 AM

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Academic Transitional Support Specialist
  • Columbus Region
  • Columbus, OH
  • Academic Transitional Support Specialist | Government Jobs page has loaded. Academic Transitional Support Specialist | G...
  • 5/28/2024 12:00:00 AM

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IT Support Specialist II
  • Root
  • Columbus, OH
  • ****The position.**** The engineering team at Root strives to be one of the most transformative engineering teams ever. ...
  • 5/27/2024 12:00:00 AM

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Information Technology Support Specialist
  • Clarity Technology Solutions
  • Plain City, OH
  • ** Please note the position is in Plain City, Oh and requires the person to be local to our office. Hours: Weekdays (8:3...
  • 5/26/2024 12:00:00 AM

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IT Assistant
  • Holland Supply Company
  • Columbus, OH
  • Job Description Job Description Position Summary: Under general direction, the incumbent will install, configure, and tr...
  • 5/24/2024 12:00:00 AM

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IT Specialist
  • Compass Tech International
  • Columbus, OH
  • Job Description Job Description Job Title: IT Specialist Job Location: Columbus, OH Area A Tier 1 Japanese Industrial Ma...
  • 5/24/2024 12:00:00 AM

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Help Desk Technician
  • Creative Financial Staffing
  • Dublin, OH
  • Help Desk Technician ABOUT THE COMPANY & HELP DESK TECHNICIAN: Organization prides itself on providing outstanding custo...
  • 5/24/2024 12:00:00 AM

Income Estimation for Help Desk Support Specialist jobs
$37,652 to $50,265